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2-38 Service Manual

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111.xx, 112.xx, 113.xx, and 114.xx—Printhead error service check

Step Questions / actions Yes No

1 View the Event Log:

1. Turn off the printer, press and hold and

. and turn on the printer

2. Select EVENT LOG, and press

Select ().

3. Select Display Log, and press

Select ().

Has an 111.xx,112.xx, 113.xx, or 114.xx error

occurred three times or more?

Replace the printhead. See

“Printhead removal,

installation, and

adjustment” on

page 4-135.

Go to step 2.

Turn the printer off, and then remove the rear

frame cover. See “Rear frame cover

removal” on page 4-33. Check the cable in

connector JPH1 (A) (5 V interlock switch

cable) for proper connection to the system

board, the cable for pinch points, and the

cable or connector for any other damage.

Is the cable damaged?

Replace the 5 V interlock

switch. See “5 V interlock

switch cable removal” on

page 4-45.

Go to step 3.

Measure the resistance across fuse F13 (A)

on the system board.

Is the fuse blown?

Replace the system board.

See “System board

removal” on page 4-153.

Go to step 4.

Perform the printhead verification to check

whether the new printhead solves the

problem. See “Printhead verification” on

page 3-35.

Perform the Servo Laser Test. See “Servo

Laser Test” on page 3-18.

Did the printhead motor pass the test?

Replace the printhead. See

“Printhead removal,

installation, and

adjustment” on

page 4-135.

Replace the system board.

See “System board

removal” on page 4-153.

JSB1

JBIN1

JFAN1

JFUSER1

JBOR1

JHVPS1

JMIRR1

JBLW1JBLW1

JCVR1

JLVPS2

JCARTP1

JCARTS1

JCARTS2

JCARTP2

JDVR1

JTPS1

JOPT1

JFDS1

JINT1

JFDPCK1JTRAY1JSEC1

JDX1

JT12

JDIMM1

JOPP1

JT1

JUSB1

JBOOT1

JFMUSB1

J49

JTWF1

JTDBUG1

JTLBT1

JPH1

F10

F12

F13

F14

J10