2-18 Service Manual
5026
168.xx
Motor Error
HCIT elevator motor error. • POR the printer.
• If the error message persists, go to “168.xx—
Motor (HCIT elevator) error service check”
on page 2-58.
199.xx
Software Error
Unrecoverable RIP software error. • POR the printer.
• If the error message persists, download the RIP
code again.
2xx paper jam messages
200.02 Input sensor is made when printer
tries to print from an idle state.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-128.
200.11 Input sensor does not break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Transport belt module failure
• Lower guide failure
• Paper pick mechanism failure
• Input sensor failure
1. Clear away anything in the paper path that might
cause the paper to jam.
2. Ensure proper media is set for the type of paper
used.
3. Fan media, and stack flat in the tray.
4. Properly set media restraints in the paper tray.
5. Check the pick arm rolls (tires) and replace if
worn.
If the problem persists, go to “200.11, 250.03—
Paper Jam error service check” on page 2-59.
200.17 Input sensor is made when printer
powers up or covers are closed.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-128.
200.21 Multipurpose feeder/duplex motor
assembly stalled.
Possible causes:
• Waste toner not seated.
• Faulty cable/connector
• 24 V interlock switch not working
correctly
• Faulty align motor
• Faulty system board
• Check that the waste toner is latched correctly in
the printer.
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “147.xx, 920.01—POST (power-on self
test) aligner error service check” on
page 2-50.
200.22 Pick (tray 1) motor stalled.
Possible causes:
• Faulty cable/connector
• Faulty pick motor
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “140.xx, 920.02—Autocomp (tray 1)
motor error service check” on page 2-42.
Error code Description Action
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