2-26 Service Manual
5026
243.17 Tray 3 detected a jam from idle.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system card
• Clear away anything in the paper path that might
cause the media to jam.
• If the problem persists, go to “243.17—Paper
Jam service check” on page 2-78.
243.26 While feeding from a lower tray, tray 3
pass thru sensor is not made.
Possible causes:
• Incorrect paper loading for lower
tray
• Incorrect media restraint setting
for lower tray
• Paper tray 3 assembly failure
• Lower tray 4 assembly failure
1. Clear away anything in the paper path that might
cause the media to jam.
2. Make sure proper media is set for the type of
paper used in lower feeding tray.
3. Fan media, and stack flat in the lower feeding
tray.
4. Properly set media restraints in the lower
feeding tray.
5. Check the pick arm rolls in lower tray and
replace if worn.
If the problem persists, go to “243.26—Paper Jam
service check” on page 2-79.
243.27 While feeding from a lower tray, tray 3
pass thru sensor did not break.
Possible cause is a paper tray 3
assembly failure
• Clear away anything in the paper path that might
cause the paper to jam.
• Reseat option tray 3
• If the problem persists, go to “243.27—Paper
Jam service check” on page 2-79.
243.29 Tray 3 is not ready while printing.
Possible cause is paper tray 3
assembly failure.
• Make sure that tray 3 is correctly inserted.
• If the problem persists, go to “243.29—Paper
Jam service check” on page 2-79.
244.02 Tray 4 pass thru sensor made at
POR.
Possible causes:
• Paper jam leaving page over the
sensor
• defective pass thru sensor
• Check for anything in the paper path that might
cause the paper to jam.
• If the problem persists, go to “244.02—Paper
Jam service check” on page 2-80.
244.03 Pick timeout from tray 4 was
exceeded without a tray 4 sensor
break.
Possible causes:
• Tray 4 incorrect media setting
• Tray 4 incorrect paper loading
• Tray 4 incorrect media restraint
setting
• Tray 4 assembly failure
• Aligner failure
• Transport belt module failure
1. Remove all media present in the paper path.
2. Maker sure proper media is set for the type of
paper used in tray 4.
3. Fan the media, and stack flat in tray 4.
4. Properly set media restraints in tray 4.
If the problem persists, go to “244.03, 244.11—
Paper Jam service check” on page 2-81.
Error code Description Action