Error codes Error message Solution
8.07 Reattach staple finisher. Make sure that the finisher is properly
attached to the printer.
8.08 Close paper transport cover F. Keep the cover closed unless performing
maintenance.
8.09 Close paper transport cover G.
9 Printer had to restart. Last
job may be incomplete.
Select Continue to clear the message and
continue printing.
11.11, 11.21, 11.31, 11.41, 11.51,
11.81, 11.91
Load <source/> with <type/>
<size/>.
Load the indicated tray with paper. For
more information, see
“Loading paper and
specialty media” on page 80.
11.12, 11.22, 11.32, 11.42,
11.82, 11.92
Load <source/> with <type/>
<size/> <orientation/>.
12.11, 12.21, 12.31, 12.41,
12.51, 12.91
Change <source/> to <type/>
<size/>.
Pull out the indicated tray, remove paper,
and then load the correct paper type and
size. For more information, see
“Loading
paper and specialty media” on page 80.
12.12, 12.22, 12.32,
12.4212.92
Change <source/> to <type/>
<size/> <orientation/>.
31.00 Hole punch box missing or
full.
1 Open door H.
2 Remove the hole punch box.
Note: If the hole punch box is full,
then empty it.
3 Insert the hole punch box.
4 Close door H.
31.35, 31.35A, 31.35B Reinstall the missing or
unresponsive waste toner
bottle.
1 Open the front door.
2 Remove the waste toner bottle.
Note: To avoid spilling the toner, place
the bottle in an upright position.
3 Insert the waste toner bottle.
4 Close the front door.
31.40z, 31.41z, 31.42z,
31.43z
Reinstall missing or
unresponsive [color] toner
cartridge.
1 Open the front door.
2 Remove the cartridge.
3 Insert the cartridge.
4 Close the front door.
Troubleshoot a problem 444