Error codes Error message Solution
31.60z Reinstall missing or
unresponsive black imaging
unit.
1 Open the front door.
2 Remove the toner cartridges.
3 Remove the waste toner bottle.
Note: To avoid spilling the toner, place
the bottle in an upright position.
4 Remove the imaging kit.
Warning—Potential Damage: Do not
expose the imaging kit to direct light.
Extended exposure to light may cause
print quality problems.
Warning—Potential Damage: Do not
touch the photoconductor drum.
Doing so may aect the quality of
future print jobs.
5 Unlock, and then remove the black
imaging unit.
6 Insert the black imaging unit, and then
lock it in place.
7 Insert the imaging kit until it is fully
seated.
8 Insert the waste toner bottle.
9 Insert the toner cartridges.
10 Close the front door.
31.64z Reinstall missing, unplugged,
or unresponsive color imaging
kit.
1 Open the front door.
2 Remove the toner cartridges.
3 Remove the waste toner bottle.
Note: To avoid spilling the toner, place
the bottle in an upright position.
4 Remove the imaging kit.
Warning—Potential Damage: Do not
expose the imaging kit to direct light.
Extended exposure to light may cause
print quality problems.
Warning—Potential Damage: Do not
touch the photoconductor drum.
Doing so may
aect
the quality of
future print jobs.
5 Insert the imaging kit until it is fully
seated.
6 Insert the waste toner bottle.
7 Insert the toner cartridges.
8 Close the front door.
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