Lexmark MX71X - Page 118

Error code Description Action
242.10 HCIT: Failure to feed from tray 2 Go to
“HCIT source jam service check” on page 134.
242.11 250/550‑sheet tray: Pick/lift motor encoder
not detected in tray 2.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.11 HCIT: Pick/lift motor encoder not detected in
tray 2.
Go to
“HCIT jam service check” on page 132.
242.12 250/550‑sheet tray: Motor ramp up error in
tray 2.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.12 HCIT: Motor ramp up error in tray 2. Go to
“HCIT jam service check” on page 132.
242.13 250/550‑sheet tray: Page to be stapled failed
to feed from tray 2.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.13 HCIT: Page to be stapled failed to feed from
tray 2.
Go to
“HCIT jam service check” on page 132.
242.14 250/550‑sheet tray: Media flushed from
media path either due to feed error or
cartridge error
Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.14 HCIT: Media flushed from media path either
due to feed error or cartridge error
Go to
“HCIT jam service check” on page 132.
242.15 250/550‑sheet tray: One or more trays
located above the source (tray 2) has been
pulled.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.15 HCIT: One or more trays located above the
source (tray 2) has been pulled.
Go to
“HCIT jam service check” on page 132.
242.16 250/550‑sheet tray: Tray 2 not ready Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.16 HCIT: Tray 2 not ready Go to
“HCIT jam service check” on page 132.
242.17 250/550‑sheet tray: Media was not properly
picked from tray 2. Tray did not exhaust all
pick retry attempts because of media
committed to the media path from the tray
below.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.17 HCIT: Media was not properly picked from
tray 2. Tray did not exhaust all pick retry
attempts because of media committed to the
media path from the tray below.
Go to
“HCIT jam service check” on page 132.
242.18 250/550‑sheet tray: Failed to feed from tray
2—exhausted pick retries, media committed
to paper path.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
242.18 HCIT: Failed to feed from tray 2—exhausted
pick retries, media committed to paper path.
Go to
“HCIT jam service check” on page 132.
242.19 250/550‑sheet tray: Failed to feed from tray
2—the leading edge of the media was not
detected.
Go to
“250/550-sheet media tray option jam service check” on
page 129.
7463
Diagnostic information
118