What does safety cold duration limit violation mean for Medoc Medical Equipment?
If the temperature duration limit has been exceeded: 1. Check that the parameters of the program used are valid. 2. Check that the Thermodes are intact and undamaged. 3. Run the system Self-Test. If the problem persists, there is no other solution.
How to fix user name or password incorrect error on Medoc Medical Equipment?
Verify that you have typed the correct user name and password and try to log in again. If the problem persists, try the admin user name and password.
What to do if communication with Medoc Medical Equipment Pathway was lost?
If communication with the system has been disconnected: 1. Click OK to check if communication can be re-established automatically, run self-test and continue working with the system. 2. If communication is not re-established automatically: * Close Medoc Main Station and switch OFF the device * Verify that the communication cable is connected firmly to device and computer * Turn ON the device and start Medoc Main Station 3. If steps 1 & 2 fail, there is no other solution.
What does unsupported device firmware version mean for Medoc PATHWAY Medical Equipment?
If the system firmware version is not compatible with the software: 1. Check what firmware version is supported by the software (from the main screen, select Options and then select About …). 2. If the current firmware version is lower than the supported version, update the firmware to correct version. 3. If the current version is higher than the supported version, there is no other solution.
What to do if Medoc PATHWAY Medical Equipment shows a static sensor mismatch?
If the system has detected a mismatch between the Thermode sensors: 1. Check that the Thermodes are intact and undamaged. 2. Run the system Self-Test. 3. Re-calibrate the Thermode. If the problem persists, there is no other solution.
What to do if Medoc Medical Equipment asks to retry PATHWAY recovery?
If the Self-Test may have failed, select YES to rerun the Self-Test or NO to continue working in Safe Mode.
What does it mean if Medoc Medical Equipment application is about to start PATHWAY recovery and Self-Test?
System self-test is required after viewing or editing any of the Hardware Settings and if system is in Safe Mode for any reason. Make sure the Thermode is not attached to the patient and press OK.
What to do if Medoc Medical Equipment TEC sensor is shorted or disconnected?
If the Thermode temperature sensors seem to be either shorted or disconnected: 1. Check that the Thermode is intact and undamaged. 2. Check that the Thermode connectors are properly attached to the system. 3. Run the system Self-Test again. If the problem persists, there is no other solution.
What to do if Medoc Medical Equipment CHEPS Heater sensor is shorted or disconnected?
If the CHEPS Thermode temperature sensors seem to be either shorted or disconnected: 1. Check that the Thermode is intact and undamaged. 2. Check that the Thermode connectors are properly attached to the system. 3. Run the system Self-Test again. If the problem persists, there is no other solution.
What to do if the Thermode cannot be saved on Medoc Medical Equipment?
If calibration data cannot be saved because the verification process failed, check that the calibration setup is correct and the thermometer is connected to the computer. Recalibrate the Thermode.
General| Category | Medical Equipment |
|---|---|
| Cooling Rate | Up to 8°C/sec |
| Heating Rate | Up to 8°C/sec |
| Power Supply | 100-240V AC, 50/60Hz |
| Stimulus Types | Thermal |
| Temperature Range | 0°C to 55°C |
| Interface | Touchscreen |
| Connectivity | USB |
| Modality | Quantitative Sensory Testing |
Details general safety requirements for operating the PATHWAY system.
Lists critical warnings to prevent serious injury, death, or equipment damage during operation.
Provides precautions to prevent equipment damage or inaccurate system functioning.
Explains the safeguards implemented to protect against extreme temperatures.
Lists the minimum computer specifications required for Medoc Main Station software.
Details the procedure for installing the Medoc Main Station software.
Provides step-by-step instructions for safely powering on the PATHWAY system.
Details essential safety checks and the system self-test before starting operation.
Provides the sequence of steps to power on and initiate the PATHWAY system.
Detailed steps for initiating and conducting an actual test session.
Step-by-step instructions for creating a new test program.
Steps for creating, previewing, and printing test reports.
Configuration settings for establishing communication between system and software.
Configuration options for hardware components like TTL, Thermodes, and CoVAS.
Lists common warning messages and provides troubleshooting guidance.
Lists common error messages and provides troubleshooting guidance.
Describes common system malfunctions and their corresponding solutions.
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