What does Communication between PATHWAY and PC lost while in Test Run mode mean for Medoc Medical Equipment?
If communication between the computer and PATHWAY has been disconnected while in Test Mode: 1. Restart the PATHWAY system and Medoc Main Station. 2. Run the system Self-Test. If the problem persists, there is no other solution.
What does [ATS / CHEPS] Thermode was not detected by Pathway mean for Medoc Medical Equipment?
If the system could not detect one of the enabled Thermodes, and therefore disabled it in order to prevent any damage: 1. Make sure that the Thermode is properly connected to the Pathway system. 2. Enable the Thermode through the Hardware Settings, General menu. 3. Click Yes to try again, or click No to continue working.
What does the following safety limitation has been violated mean for Medoc PATHWAY Medical Equipment?
If the temperature duration limit has been exceeded: 1. Check that the parameters of the program used are valid. 2. Check that the Thermodes are intact and undamaged. 3. Run the system Self-Test. If the problem persists, there is no other solution.
What does emergency disconnect during Self-Test failed mean for Medoc Medical Equipment?
If the system Self-Test failed due to a problem in the emergency disconnect mechanism: 1. Check that the Thermode is intact and undamaged. 2. Make sure that the coolant temperatures are below: - 15°C in the Thermode (status line) - 25°C in the Cooling Unit (PATHWAY front panel). If the temperatures are higher than stated above, wait 5-10 minutes and check again. 3. Run Self-Test to verify that the PATHWAY system is enabled to continue work. If the problem persists, there is no other solution.
What does finite ramp by temperature timeout mean for Medoc Medical Equipment?
If the temperature ramp could not be completed in the required time: 1. Check that the coolant temperature is according to the requirement. 2. Run the system Self-Test to verify that there is no fault in the PATHWAY system or Thermodes. If the problem persists, there is no other solution.
What to do if communication with Medoc Medical Equipment Pathway was lost?
If communication with the system has been disconnected: 1. Click OK to check if communication can be re-established automatically, run self-test and continue working with the system. 2. If communication is not re-established automatically: * Close Medoc Main Station and switch OFF the device * Verify that the communication cable is connected firmly to device and computer * Turn ON the device and start Medoc Main Station 3. If steps 1 & 2 fail, there is no other solution.
What does safety cold duration limit violation mean for Medoc Medical Equipment?
If the temperature duration limit has been exceeded: 1. Check that the parameters of the program used are valid. 2. Check that the Thermodes are intact and undamaged. 3. Run the system Self-Test. If the problem persists, there is no other solution.
How to fix user name or password incorrect error on Medoc Medical Equipment?
Verify that you have typed the correct user name and password and try to log in again. If the problem persists, try the admin user name and password.
What to do if Medoc PATHWAY shows a dynamic sensor temperature mismatch?
If the system has detected a mismatch between the Thermode sensors during a dynamic temperature change: 1. Check that the Thermodes are intact and undamaged. 2. Run the system Self-Test. 3. Re-calibrate the Thermode. If the problem persists, there is no other solution.
What does unsupported device firmware version mean for Medoc PATHWAY Medical Equipment?
If the system firmware version is not compatible with the software: 1. Check what firmware version is supported by the software (from the main screen, select Options and then select About …). 2. If the current firmware version is lower than the supported version, update the firmware to correct version. 3. If the current version is higher than the supported version, there is no other solution.
Details general safety requirements for operating the PATHWAY system.
Lists critical warnings to prevent serious injury, death, or equipment damage during operation.
Provides precautions to prevent equipment damage or inaccurate system functioning.
Explains the safeguards implemented to protect against extreme temperatures.
Lists the minimum computer specifications required for Medoc Main Station software.
Details the procedure for installing the Medoc Main Station software.
Provides step-by-step instructions for safely powering on the PATHWAY system.
Details essential safety checks and the system self-test before starting operation.
Provides the sequence of steps to power on and initiate the PATHWAY system.
Detailed steps for initiating and conducting an actual test session.
Step-by-step instructions for creating a new test program.
Steps for creating, previewing, and printing test reports.
Configuration settings for establishing communication between system and software.
Configuration options for hardware components like TTL, Thermodes, and CoVAS.
Lists common warning messages and provides troubleshooting guidance.
Lists common error messages and provides troubleshooting guidance.
Describes common system malfunctions and their corresponding solutions.
General| Category | Medical Equipment |
|---|---|
| Cooling Rate | Up to 8°C/sec |
| Heating Rate | Up to 8°C/sec |
| Power Supply | 100-240V AC, 50/60Hz |
| Stimulus Types | Thermal |
| Temperature Range | 0°C to 55°C |
| Interface | Touchscreen |
| Connectivity | USB |
| Modality | Quantitative Sensory Testing |
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