183
Troubleshooting
I
f you have difficulty using Pager Access,
check the following list for possible solutions
before contacting your SHARP dealer.
Troubleshooting checklist
❏ The modem cannot dial.
• Make sure the modem is correctly and securely
connected to your unit.
• Make sure the modem settings in Pager Access are
correct. See “Configuring your modem” on page 161.
• If you know the proper initialization string for the
modem you are using, make sure it is entered
correctly. Refer to your modem user manual for
information on modem commands.
• If you are not sure of the proper string, leave the entry
blank.
❏ Pager Access always dials the wrong number.
• Make sure the access phone number of the paging
service is correct.
• Make sure the line type setting in Pager Access is the
same as that of the telephone line.
❏ Pager Access fails to connect to a paging service.
• Make sure the paging service is registered in Pager
Access. See “Setting up a paging service” on page
159 for details.
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