Zebra ZXP 9 Series - Page 144

136 ZXP Series 9 Card Printer Service Manual P1086708-001
Troubleshooting
CODE MESSAGE POSSIBLE CAUSE POSSIBLE SOLUTION
17016 LAMINATOR BOTTOM
TEMPERATURE HIGH
If the bottom roller temperature
ever exceeds a xed
temperature threshold, the over
temp error occurs.
• Power cycle the printer, and
retry.
• Contact Zebra Tech Support.
17017 LAMINATOR TOP CUTTER
STALL
Top cutter blade is obstructed,
or top cutter mechanism is
damaged.
Contact Zebra Tech Support.
17118 LAMINATOR BOTTOM
CUTTER STALL
Bottom cutter blade is
obstructed, or bottom cutter
mechanism is damaged.
Contact Zebra Tech Support.
17019 LAMINATOR TOP CUTTER
FAIL
Top cutter has failed. Contact Zebra Tech Support.
17020 LAMINATOR BOTTOM
CUTTER FAIL
Bottom cutter has failed. Contact Zebra Tech Support.
17021 LAMINATOR TOP TEMP
SENSOR FAIL
The top temperature
(thermopile) sensor has failed.
Contact Zebra Tech Support.
17022 LAMINATOR BOTTOM
TEMP SENSOR FAIL
The bottom temperature
(thermopile) sensor has failed.
Contact Zebra Tech Support.
17023 LAMINATOR FAN FAIL This should only happen if one
or both cooling fans fail or the
cooling vents near the heated
roller assembly are blocked or
the fan(s) have failed.
Check for blocked vents.
17024 LAMINATOR EEPROM
DEFAULT
The parameters stored in
EEPROM have been reset
to their default values. This
will not normally happen, but
could be seen with certain
FW upgrades when new
parameters have been added
by Engineering. It could also
indicate a problem with the
Laminator’s EEPROM.
• Press RETRY on the OCP
when this error occurs.
• Power cycle the printer, and
retry.
17025 LAMINATOR TOP
TEMPERATURE LOW
If the top roller temperature
does not reach a xed
temperature threshold, the
under temp error occurs.
Power cycle the printer, and
retry.
17026 TOP AND BOTTOM
LAMINATES OUT
The top and bottom laminates
have run out.
Load new rolls of laminate.
17027 TOP LAMINATE OUT The top laminate has run out. Load new roll of laminate.
17028 BOTTOM LAMINATE OUT The bottom laminate has run
out.
Load new roll of laminate.
17029 INVALID TOP LAMINATE Wrong OEM code, laminate not
supported.
• Power cycle the printer, and
retry.
• Replace with valid Zebra
laminate.
17030 INVALID BOTTOM
LAMINATE
Wrong OEM code, laminate not
supported.
• Power cycle the printer, and
retry.
• Replace with valid Zebra
laminate.