Version 6.6 419 Mediant 2000
User's Manual 33. Software Upgrade
33.3 Software Upgrade Wizard
The Software Upgrade Wizard allows you to upgrade the device's firmware. The firmware
file has the .cmp file extension name. The wizard also enables you to load an ini file and/or
auxiliary files (typically loaded using the Load Auxiliary File page described in 'Loading
Auxiliary Files' on page 399). However, it is mandatory when using the wizard to first load a
.cmp file to the device. You can then choose to also load an ini file and/or auxiliary files, but
this cannot be done without first loading a .cmp file. For the ini and each auxiliary file type,
you can choose to load a new file or not load a file but use the existing file (i.e., maintain
existing configuration) running on the device.
Warning: The Software Upgrade Wizard requires the device to be reset at the end of
the process, which may disrupt traffic. To avoid this, disable all traffic on the device
before initiating the wizard by performing a graceful lock (see 'Basic Maintenance' on
page 393).
Notes:
• You can get the latest software files from AudioCodes Web site at
http://www.audiocodes.com/downloads.
• Before upgrading the device, it is recommended that you save a copy of the
device's configuration settings (i.e., ini file) to your computer. If an upgrade failure
occurs, you can then restore your configuration settings by uploading the backup
file to the device. For saving and restoring configuration, see 'Backing Up and
Loading Configuration File' on page 422.
• If you wish to also load an ini or auxiliary file, it is mandatory to first load a .cmp
file.
• When you activate the wizard, the rest of the Web interface is unavailable. After
the files are successfully loaded, access to the full Web interface is restored.
• If you upgraded your .cmp and the "SW version mismatch" message appears in
the Syslog or Web interface, then your Software License Key does not support the
new .cmp file version. If this occurs, contact AudioCodes support for assistance.
• If you use the wizard to load an ini file, parameters excluded from the ini file are
assigned default values (according to the .cmp file running on the device) thereby,
overriding values previously defined for these parameters.
• You can schedule automatic loading of these files using HTTP/HTTPS, FTP, or
NFS (see 'Automatic Update' on page 423).
 To load files using the Software Upgrade Wizard:
1. Stop all traffic on the device using the Graceful Lock feature (refer to the warning
bulletin above).
2. Open the Software Upgrade wizard, by performing one of the following:
• Select the Maintenance tab, click the Software Update menu, and then click
Software Upgrade Wizard.