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Confidential
■ Hollow print
<User Check>
- Select “Improve Toner Fixing” in the printer driver, or select “Thicker
Paper” in Paper Type.
- Check the machine’s environment, conditions such as high humidity and
low humidity may cause this situation to occur.
- Make a print on a different type of paper.
- Replace the drum unit with a new one.
- Replace the toner cartridge with a new one.
Step Cause Check
Result
Remedy
1 Fuser unit failure Is the problem solved
after replacing the fuser
unit?
Yes Replace the fuser unit.
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