Confidential
CHAPTER 3
ERROR INDICATION AND TROUBLESHOOTING
This chapter details error messages and codes which the incorporated self-diagnostic function of the
machine will display if any error or malfunction occurs. If any error message appears, refer to this
chapter to find which parts should be checked or replaced.
The latter half of this chapter provides sample problems which could occur in the main sections of the
machine and related troubleshooting procedures.
CONTENTS
1. INTRODUCTION ........................................................................................3-1
1.1 Precautions.................................................................................................................3-1
1.2 Components ............................................................................................................... 3-2
1.3 Initial Check ................................................................................................................ 3-3
2. ERROR INDICATIONS ..............................................................................3-5
2.1 Error Codes ................................................................................................................ 3-5
2.2 Error Messages .......................................................................................................... 3-8
2.3 Error Cause and Remedy......................................................................................... 3-11
3. PAPER FEEDING PROBLEMS ...............................................................3-57
3.1 No Feeding ............................................................................................................... 3-57
3.2 Double Feeding ........................................................................................................ 3-58
3.3 Paper Jam ................................................................................................................ 3-58
3.4 Dirt on Paper ............................................................................................................ 3-59
3.5 Wrinkles on Paper .................................................................................................... 3-60
3.6 Curl of Paper ............................................................................................................ 3-60
4. PRINT IMAGE DEFECT FROM PC/USB/FAX RECEPTION
TROUBLESHOOTING .............................................................................3-61
4.1 Image Defect Examples ........................................................................................... 3-61
4.2 Pitch Indicated in Roller Image................................................................................. 3-62
4.3 Troubleshooting Image Defect.................................................................................. 3-62
5. SOFTWARE SETTING PROBLEMS........................................................3-86
5.1 Cannot Print Data ..................................................................................................... 3-86
6. NETWORK PROBLEMS ..........................................................................3-87
6.1 Cannot Make a Print through Network Connection .................................................. 3-87
7. TROUBLESHOOTING OF THE COMMUNICATIONS ERRORS ............3-88
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