Service Library: Save Library Dump
This menu item allows a library memory dump to be saved to the host computer.
1. Select Save Library Dump.
2. Click Save Service Dump.
When Save Service Dump is clicked, a DPA (Dump All) log output is created that can be viewed or
saved to a file.
Note: Ensure that all the pop-up facilities on the web browser are set to allow pop-up boxes to display.
With Microsoft Internet Explorer, under Tools, ensure that the pop-up blocker is turned OFF and Internet
Options > Security > Custom Level > Downloads > Automatic Prompting for file Downloads and File
Downloads are both Enabled.
When the memory dumps are saved on the hard disk, they can be e-mailed to Tech Support for analysis,
if needed.
Note: The memory dump might take up to 20 minutes to complete. The System Status portion of the
screen shows "Library Dump in Progress" with the number of KBs transferred.
Service Library: View Drive Logs
This page allows the drive logs to be viewed after selecting:
v Log Type
– Error: Logs drive error code information.
– SCSI: Logs ASC/ASCQ and FSC information.
v Additional Sense Code (ASC)
v Additional Sense Code Qualifier (ASCQ)
v Fault Symptom Code (FSC)
Figure 133. Service Library: View Library Logs page
Figure 134. Service: Save Library Dump
Operations 153
To Next Page
Loading...
Need help?
General
