Retrieving from an IBM System i
™
or IBM Power system with IBM i OS
IBM device drivers for the System i system logs error information when an error occurs on a tape drive
or library.
The error information includes:
1. Device VPD
2. SCSI command parameters
3. SCSI sense data (if available)
To gain access to the System i problem logs and error logs, sign on at any available workstation with the
QSRV logon and its security password (QSRV). After you sign on, the access authorizations will be
granted and the System i MAIN menu displays.
1. Type STRSST (Start System Service Tools) command on the command entry line on the System i Main
menu, and press [Enter].
2. On the "System Service Tool (SST)" screen, select Start a service tool, and press [Enter].
3. On the "Start a Service Tool" screen, select Product activity log, and press [Enter].
4. On the "Product activity log" screen, select Analyze log, and press [Enter].
5. On the "Select Subsystem Data" screen, select Magnetic media, enter the From and To time period for
searching the error log, and press [Enter].
6. On the "Select Analysis Report Options" screen, select the following, and press [Enter].
a. Report type. . . . . . . . . . . . . . . . . . 1
b. Optional entries to include
1) Informational . . . . . . . . . . . . . . . YES
2) Statistic . . . . . . . . . . . . . . . . . . . NO
c. Reference code selection
1) Option . . . . . . . . . . . . . . . . . . . 1
2) Reference codes. . . . . . . . . . . . . *ALL
d. Device selection
1) Option . . . . . . . . . . . . . . . . . . . 1
2) Device type or resource names . . *ALL
7. On the "Log Analysis Report" screen, enter a 5 on an error line that has a resource type of 3583
(library) or 3580 (drive), and press [Enter].
8. On the "Display Detail Report for Resource" screen, press:
v F4=Additional Information.
Pressing F4 displays the machine type and serial number of the device. It also displays SCSI sense
data, if available.
v F6=Hexadecimal report.
Pressing F6 displays the device hexadecimal data (for support use).
v F9=Address Information.
Pressing F9 displays the SCSI address information.
Appendix E. Message retrieval at the host 317
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