4. Click Start Tests.
Note: If you enabled encryption on your library, wait for all LME drives to be displayed in the table
and Start Tests to become active.
Each test shows a result of "Passed" or "Failed". If a test fails the remaining tests are not run, and the test
shows a result of "N/A". The IP address might show "N/A" because
1. Drive is not encryption capable.
2. EKM Server Settings, on the Configure Library > Encryption page, are not configured correctly.
Test results clear
v When the test is rerun
v When the library is rebooted
The time and date of the last test displays below the Key Path Diagnostics screen. If any of the tests fail,
see “Troubleshooting” on page 187 for more information.
Service Library: Upgrade Firmware
Note: The IBM TS3100 tape library and TS3200 tape library is a customer installed unit. The customer is
responsible for the setup and maintenance of the tape library. The customer is charged for service if a
service contract is not in place.
Consider these IBM recommendations to provide maximum performance and reliability:
1. The latest version of microcode must be installed on your IBM tape libraries and devices.
2. The library code must be updated first, unless noted otherwise. This action supports any changes that
are introduced in the library code for that drive, or any changes that are made to the drive for that
release.
3. These firmware updates are intended to increase overall reliability, improve tape handling, reduce the
possibility of data errors, and enhance diagnostic capabilities.
Note: Library firmware and tape drive firmware are verified and released together. When you are
updating to the latest firmware, verify that all installed components such as tape drive, and library are at
the latest levels noted on the Support website. Mixing different levels of library and tape drive firmware
is not supported and might cause unpredictable results.
This page displays the current library and drive firmware versions. Firmware is downloaded to the host,
then uploaded to the drive or library.
Click Browse... to choose the firmware file you downloaded from the website (the website is
http://www.ibm.com/storage/support/) for the library or drive you want to update. (You can update
only one device at a time). Be sure that you choose the correct firmware for the library or drive type.
Click Update to initiate the file transfer and firmware update.
Figure 138. Service Library: Perform Key Path Diagnostics page
156 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573
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