Table 59. Internal view description (continued)
Number Item Description
▌5▐ Tape drive sled Both libraries support the Ultrium 3 and later Tape Drives. Each tape drive in
the library is packaged in a container that is called a drive sled. The drive sled
is a customer replaceable unit (CRU), and is designed for easy removal and
replacement.
v The 2U library houses one full height tape drive sled or up to two half
height tape drive sleds.
v The 4U library houses up to two full height tape drive sleds or up to four
half height tape drive sleds. Combinations of full height and half height
drive sleds are allowed.
▌6▐ Power supply The power supply is a customer replaceable unit (CRU) and the sole source of
power for the library. The 2U has one power supply. The 4U has one or can
have an optional second power supply for redundancy.
Manual cartridge removal procedure
Attention:
v It is recommended that the drive and tape be returned to IBM for removal and recovery.
v If the cartridge in the drive is an INPUT tape that contains ACTIVE or 'ONLY COPY' data (there is no
backup), eject commands that are issued at the host fail to unload the tape, and power-cycling the
drive fails to eject the cartridge, make no further attempts to unload this tape. Call Technical Support
and open a PMR if one is not already open, to initiate the process of sending the drive with the loaded
cartridge in for recovery.
v These procedures must be completed only by a trained IBM service provider. SSRs claim their time
against service code 33 ECA 013 when they complete this procedure.
v Inform the customer that the following procedure has high risk of damaging the drive and high risk of
not being able to recover the data.
Recommended tools
Procedure
v #1 Phillips screwdriver
v ESD Kit
v Flashlight (optional)
v #1 Flathead screwdriver (optional)
Before you begin
About this task
When a tape drive error is reported by the library, the drive produces a memory dump and saves it in
Random Access Memory (RAM). If the library or drive is powered OFF, this information is lost. To
preserve this information for analysis by IBM Technical Support, the drive memory dump must be copied
to the drive's flash memory. Complete the following steps to write a drive memory dump to flash
memory.
Procedure
1. Log in to the Web User Interface.
a. User name: Service
b. Password: [contact IBM Technical Support for the Service password]
260 IBM TS3100 Tape Library and TS3200 Tape Library: Setup, Operator, and Service Guide Machine Type 3573
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