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IBM
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TS3100
IBM TS3100 Service Manual
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vii
6
8
Table of Contents
Read this First
5
Accessing Online Technical Support
6
Registering for My Notification
6
Sending Us Your Comments
6
Contacting IBM Technical Support
7
Table of Contents
11
Summary of Changes
15
Figures
15
Tables
19
Safety and Environmental Notices
21
Safety Notices
21
Possible Safety Hazards
22
Class I Laser Product
22
Performing the Safety Inspection Procedure
23
Rack Safety
23
Power Cords
25
Cautions and Regulatory Compliance Statements for NEBS
25
Preface
27
Product Description
29
Front Panel
29
Front Panel of a 2U Library
29
Front Panel of a 4U Library
29
Rear Panel
31
Rear Panel (Drive Sled Only) of a Half Height
31
Rear Panel of a 4U Library with Full Height Fibre
31
Rear Panel of a 2U Library with a Full Height
32
Bar Code Reader
34
Encryption
34
Supported Internet Protocols
34
SNMP Messaging
35
SNMP Traps
35
Maximum Library Storage Capacity and Data Transfer Rate
35
Tape Drive Model and Host Interface Type
35
Library Storage Capacity and Data Transfer Rate
36
Ultrium Tape Drives
37
Library Drive Sled Without ESD Springs
38
Library Drive Sled with ESD Springs
38
Speed Matching
39
Channel Calibration
39
Power Management
39
Media
39
Library Specifications
40
Operation Specifications: Ultrium 8
41
Product Environment
43
Supported Servers, Operating Systems, and Software
43
Operation Specifications: Ultrium 3
43
Environmental Specifications
43
Supported Device Drivers
44
User Interfaces
47
Operator Control Panel
47
Operator Control Panel Philosophy
47
Power-ON Display
48
Note about the Front Panel Leds
48
Input Modes
49
Selecting Predefined Values
49
Toggling Values
49
Entering Numerical Values
50
Power ON/OFF
50
Web User Interface
50
Login
50
System Status
51
Web User Interface Login Page
51
U Library System Status Screen
52
Web User Interface Help Pages
53
Logging out of the Web User Interface
53
Installation Planning
55
Determining the Number of Logical Libraries (Partitions)
55
Basic Guidelines
55
Library Sharing
55
Multiple Logical Libraries for Library Sharing
55
Multiple Control Paths
56
Multiple Control Paths for System I, Iseries, and AS/400 Attachment
56
Multiple Control Paths for Path Failover
56
Library Partitioning and Element Addressing
57
Configuration of a One - Partition System
58
Configuration of a Three - Partition System
59
Persistent Binding to Ensure SCSI ID Assignment
60
Logical Unit Number (LUN) Scanning
61
Host Interfaces
61
SCSI Interface
61
Host Drive Interface Support
61
Maximum Bus Length between Terminators
62
Multiple SCSI Buses
62
Physical Characteristics of the SCSI Interface
62
Recommended Maximum Quantity of Drives Per SCSI Bus
62
SCSI Connectors and Adapters
63
SCSI Differential - LVD
63
Terminating the Bus
63
SAS Interface
63
Fibre Channel Interface
64
Cables and Speeds
64
Zoning to Isolate Devices and Enhance Security
64
Fibre Channel Host Environment
65
Sharing on a Storage Area Network (SAN)
65
Installation and Configuration
67
The Library Configuration Form
67
Installing Your Library
67
Acclimation
67
Choosing a Location
68
Location Criteria
68
Unpacking the Library
69
Verifying the Shipment
69
Installing the Library Foot Pads (Desktop Installation)
70
Removing and Storing the Shipping Lock
71
Installing Foot Pads on the Bottom of the Library Enclosure
71
Library Shipping Lock and Label Storage
72
Rackmounting the Library (Rack Installation)
73
Rack Kit a Mounting Hardware
73
Rack Kit B Mounting Hardware
74
Examples of EIA Units for Round Hole and
75
Rear View of Rack Kit A, Which Shows the
76
Rear View of Rack Kit B Shows a Different
76
Kit a (Top Picture with Circles) Showing Rails
77
U Library Rack Anchors and Mounting Brackets
78
Sliding the 2U Library into the Rack
79
U Library Side Screws to Remove
79
Sliding the 4U Library into the Rack
80
Securing the 2U Library to the Rack
80
Attaching the Library to a Server
81
Connecting the Host Interface Cable
81
Securing the 4U Library to the Rack
81
Attaching a SCSI Host Interface Cable to the 2U
82
Attaching Host Interface Cables to the 4U
82
Attaching a SAS Interface Cable to the 2U
82
Installing a Fibre Channel Interposer (Feature Code 5096)
83
Connecting a Power Cord
84
Configuring Your Library
84
Removing the Protective Label from the Power
84
Choosing Your Configuration Method
85
Choosing Factory Defaults for Your Library Configuration
85
Configuring Your Library with the Web User Interface
85
Establishing Remote Access to Your Library
86
Logging on to the Web User Interface
87
Verifying/Updating Firmware
88
Log in Screen on the Web User Interface
88
Choosing General Library Settings
89
Choosing the Number of Logical Libraries for Your Library
90
The 2U Library Configure Library: General Screen
90
Example - the 4U Library Configure Library: General Screen
90
Entering Path Failover Feature Activation Key
91
The 4U Library Configure Library: Logical Libraries Page
91
The Configure Library: Path Failover Feature
91
Setting up Encryption
92
Feature Key Verification Screen
92
Configure Library: Encryption Activation
93
Choosing Drive Interface Identification/Settings
94
Entering Library Network Settings
94
The Configure Library: Drives Screen
94
Configure Library: Network Page
95
Entering User Access Information with the Web User Interface
96
Warning Screen
96
Entering Date and Time
97
The Configure Library: User Access Screen
97
Configuring Logs and Traces
98
The Configure Library: Date and Time Screen
98
The Configure Library: Logs and Traces Screen
98
Entering Email Notification
99
Configuring SNMP Settings
99
The Configure Library: Email Notification
99
Configure Library: SNMP Page
100
Testing Encryption Configuration for Library Managed Encryption
101
Restoring Factory Default Settings
101
Logging out of the Web User Interface
101
Configuring Your Library with the Operator Control Panel
101
Preparing the Host
102
Verifying the Connection
102
Cartridge Magazines
102
U Library Left Magazine
103
U Library Right Magazine
104
U Library Left Magazines
105
Finger Holes on Back Side of 4U Library I/O
106
U Library I/O Station in the Lower Left Magazine
106
Inserting the Cleaning Cartridge
107
Populating the Library with Data Cartridges
107
Registering for My Notification
108
Operations
109
Menu Navigation Shortcuts
109
Library
112
Station
113
Magazine
114
Reboot
114
Operator Control Panel Navigation
115
Library Control Keys
116
Operator Control Panel Menu Tree
117
Monitor Menu
118
Monitor: Library
118
Operator Control Panel Menu Tree
118
Monitor: Library Menu
119
Monitor: Drive
120
Monitor: Drive Menu
121
Monitor: Inventory
122
Example of a 4U Monitor: Inventory Menu
123
Overview of Inventoried Cartridges: Left
123
Control Menu
124
Control: Open I/O Station
124
Detailed Information on Cartridges Residing in
124
Control: I/O Station Menu
124
Detailed Information on Cartridges Residing in a Magazine
124
Control: Move Cartridges
125
Control: Magazine
125
Control: Move Cartridges Menu
125
Control: Magazine Menu
125
Control: Re-Inventory
126
Configure Menu
126
Configure: Logical Libraries
126
Control: Re-Inventory Menu
126
Configure: Logical Libraries Menu
127
Configure: Library
128
Configure: Library Menu
128
Configure: Drive
130
Configure: Drive Menu
130
Configure: Network
131
Configure: Network Menu
131
Configure: Set Access PIN
132
Setting the Operator Control Panel Access PIN
132
Configure: Set Access PIN Menu
132
Configure: Save/Restore
133
Pound Sign (#) Shows Accessible Menus When
133
Configure: Save/Restore Menu
133
Factory Default Settings
134
Configure: Set Date and Time
135
Configure: Path Failover
135
Configure: Set Date and Time Menu
135
Service Menu
136
Service: Library Verify
136
Configure: Path Failover
136
Service: Library Verify Menu
136
Service: Run Tests
137
Service: Service (Drives)
137
Service: Run Tests Menu
137
Service: Service Menu
137
Service: Display Contrast
138
Service: Telnet Service Port
138
Web User Interface Menus
138
Service: Display Contrast Menu
138
Monitor Library Menu
139
Monitor Library: Library Identity
140
Library Identity
140
Monitor Library: Drive Identity
141
The 4U Library Monitor Library: Library Identity Page
141
Drive Identity
141
Drive Identity
142
The 4U Library Monitor Library: Drive
143
Monitor Library: Library Status
144
The 2U Library Monitor Library: Drive
144
Monitor Library: Drive Status
145
The 4U Library Monitor Library: Library Status Page
145
Cartridge
145
Drive Status
145
Monitor Library: Inventory
147
The 4U Library Monitor Library: Drive Status Page
147
The 2U Library Monitor Library: Inventory Page
148
Manage Library Menu
149
Manage Library: Move Media
149
The 4U Library Monitor Library: Inventory Page (Right Magazines)
149
Manage Library: Perform Inventory
150
Manage Library: Release Magazine
150
Manage Library: Perform Inventory Page
150
Manage Library: Release Magazine Page
150
Configure Library Menu
151
Configure Library: General
151
Configure Library: General Page Elements
151
Configure Library: Logical Libraries
152
The 4U Library Configure Library: General
152
Configure Library: Specific Page Elements
152
Configure Library: Encryption
153
Configure Library: Path Failover
153
The 4U Library Configure Library: Logical Libraries Page
153
Path Failover License Verification Page
153
Configure Library: Encryption Feature Configuration Screen
154
Feature Activation Key Screen
154
Configure Library: Drives
155
Configure Library: Network
157
The Configure Library: Drives Page for a 4U
157
Configure Library: Network Page
157
Warning Screen
158
Configure Library: User-Defined Certificate
159
Generate Certificate Request
160
Certificate Request
161
Signed Certificate
162
Configure Library: Ipsec
163
Configure the Certificate
163
Configure Library: Ipsec the Policy Setting Page
164
Ipsec Policy Editing
165
Generic Ipsec Settings
165
Policy Editing
166
Overview of the Policy Configuration Page
166
General Policy Settings
166
General Policy Settings
167
IKE Settings
169
Certificate Upload
171
Security Association Settings
171
Configure Library: User Access
173
Configure Library: User Access Page
174
Configure Library: Date & Time
175
Configure Library: Logs & Traces
175
The Configure Library: Date & Time Page
175
Configure Library: Event Notification
176
Configure Library: Logs & Traces Page
176
Configure Library: Event Notification Page
176
Configure Library: SNMP
177
Configure Library: SNMP Page
177
Configure Library: Save/Restore
178
Service Library Menu
179
Service Library: Clean Drive
179
Configure Library: Save/Restore Page
179
No Cleaning Cartridge in Library
179
Service Library: Advanced Diagnostics (for Service Personnel Only)
180
Service Library: View Library Logs
180
Service Library: Clean Drive Page
180
Service Library: Save Library Dump
181
Service Library: View Drive Logs
181
Service Library: View Library Logs Page
181
Service: Save Library Dump
181
Service Library: Save Drive Dump
182
Service Library: Perform Diagnostics
182
Service Library: View Drive Logs Screen
182
Service: Save Drive Dump
182
Service Library: Key Path Diagnostics
183
Service Library: Perform Diagnostics Page
183
Service Library: Upgrade Firmware
184
Service Library: Perform Key Path
184
The 2U Library Service Library: Upgrade
185
Service Library: Reboot
186
The 4U Library Service Library: Upgrade
186
The 2U Library Monitor Library: Drive
186
Import and Export Media During Normal Library Operation
187
Service Library: Reboot Page
187
Configuring I/O Stations and Reserving Slots
188
Ultrium Media
191
Data Cartridges
191
The IBM LTO Ultrium Data Cartridge
191
Cartridge Types and Colors
191
Cartridge Data Capacity and Recording Formats
192
Cartridge Compatibility
193
Nominal Cartridge Life: Load/Unload Cycles
193
Ultrium Data Cartridge Compatibility with Ultrium Tape Drive
193
LTO 8 Type M Cartridge (M8)
194
Capacity Scaling
194
LTO 7 and LTO 8 Cartridge Types
194
WORM (Write Once, Read Many) Cartridges
195
WORM Media
195
Data Security on WORM Media
195
WORM Media Errors
195
WORM Requirements
195
Ultrium Data and WORM Tape Cartridges
195
Cleaning Cartridge
196
Cartridge Memory Chip (LTO-CM)
196
Bar Code Label
196
Bar Code Label Requirements for LTO Tape
196
Cartridges and Volsers Compatible with the
197
Guidelines for Bar Code Labels
198
Write-Protect Switch
198
Sample Bar Code Label on the LTO 8 Tape
198
Handling the Cartridges
199
Providing Training
199
Ensuring Proper Packaging
199
Setting the Write-Protect Switch
199
Location of the Write-Protect Switch
199
Proper Acclimation and Environmental Conditions
200
Tape Cartridges in a Turtlecase
200
Double-Boxing Tape Cartridges for Shipping
200
Completing a Thorough Inspection
201
Checking for Gaps in the Seams of a Cartridge
201
Handling the Cartridge Carefully
202
Examples of Cartridge Problems
202
Repositioning or Reattaching a Leader Pin
202
Repositioning a Leader Pin
202
Leader Pin in the Incorrect and Correct Positions
203
Reattaching a Leader Pin
204
Placing the Dislodged Leader Pin into the Correct Position
204
Rewinding the Tape into the Cartridge
204
Attaching the Leader Pin Attach Tool to the
206
Winding the Tape out of the Cartridge
206
Removing the C-Clip from the Leader Pin
207
Environmental and Shipping Specifications for Tape Cartridges
208
Attaching the Leader Pin to the Tape
208
Disposing of Tape Cartridges
209
Environment for Operating, Storing, and Shipping the LTO Ultrium Tape Cartridge
209
Ordering Media Supplies
210
Media Supplies
210
Leader Pin Reattachment Kit
212
Ordering Bar Code Labels
213
Authorized Suppliers of Custom Bar Code
213
Troubleshooting
215
Troubleshooting Table
215
Installation Problems
221
Library Recovery Problem Determination
221
Procedures for Isolating CRU Problems
222
Isolating a Power Supply Problem
222
A 250W Power Supply with Leds
222
Power Supply LED Meanings
223
Isolating Drive Sled Problems
224
Isolating a Library Controller Card Versus Accessor Enclosure Problem
225
Isolating Web User Interface Problems
226
Isolating Accessor Scanner Problems
226
Isolating Host Attachment Interface Problems
227
Identifying a Suspect Cartridge
227
Error Codes
229
Main Error Codes
230
Sub Error Codes
235
Warning Events
239
Service Procedures
243
Removing Cartridges from Magazine Slots
243
Releasing the Magazines Manually
243
Access Holes for the Left Magazine
244
Access Holes for the Right Magazine
245
IBM Tape Diagnostic Tool (ITDT)
246
Left Magazine Pulled out of the 2U Library
246
Left Magazines Pulled out of the 4U Library
246
Contacting IBM Technical Support
247
Check, Adjust, Remove, and Replace
249
Tools Required
249
Electrostatic Discharge
249
Relocating Your Library
249
ESD Label
249
Shipping Lock and Label Storage Location
250
Shipping Lock/Shipping Label
250
Removing/Installing/Adding a Tape Drive Sled
251
Removing a Tape Drive Sled
252
Bottom Position) on Back Panel of a 4U Library
253
Installing a Tape Drive Sled
254
Pushing the Drive Sled into the Library (Drive Sled Without ESD Springs Shown)
255
Adding a Tape Drive Sled
256
Configuring the Tape Drive
257
Removing the Slot Blocker - 2U Library
257
U Magazine with Slot Blocker
258
Replacing a Power Supply
259
Replacing a Library Controller Card
259
A Library Controller Card that Is Removed from the Library
260
Replacing Cartridge Magazines
261
Replacing Magazine Fiducials
261
Replacing the Library Enclosure
262
Preparing the Defective Library for Replacement
263
Unpacking and Preparing the Replacement Library Enclosure
263
Foot Pads that Are Installed on the Bottom of the Library Enclosure
264
The Top of the Library and Storing on the Rear Panel
265
Installing Your Drive in the Replacement Library Enclosure
266
Drive Sled Taping Diagrams
267
Swapping Power Supplies
268
Swapping Library Controller Cards
269
Removing a Library Controller Card from the Library
270
Swapping Cartridge Magazines
271
Access Hole for the Right Magazine (Facing Rear of Library)
272
Installing the Replacement Library Enclosure
273
The Library in a Rack (One Bracket and Anchor on each Side of the Library)
274
Completing the Installation of the Replacement Library Enclosure
275
Returning the Defective Library Enclosure
275
Optional Features, Replacement Parts, and Power Cords
277
Replacement Parts
278
Optional Features
279
Types of Receptacles
285
Appendix A. Information for Trained Service Personnel
287
Internal View of Library
287
Manual Cartridge Removal Procedure
288
Recommended Tools
288
Before You Begin
288
Beginning Procedure
289
Removing the Drive Brick from the Sled
289
Drive Connection Card, Showing Screws and Plastic Cover
290
Half Height Drive with the Connection Card Moved to the Side, Showing the Screws
291
Removing the Drive Cover
292
Full Height Drive: Tape Spooled off Supply Reel
293
Half Height Drive: Tape Spooled off Supply Reel
294
Half Height Drive
294
Rewinding Tape into Cartridge
295
Full Height Drive: Tape Pulled from or Broken Near Leader Pin
296
Leader Block Assembly (LBA)
297
Half Height Drive: Tape Pulled from or Broken Near Leader Pin
298
Full Height Drive: Tape Broken in MID-Tape
299
Half Height Drive: Tape Broken in MID-Tape
300
Full Height Drive: Tape Tangled Along Tape Path
301
The Hex Wrench Rewinds Tape into Cartridge
302
Drive with Cover Removed to Reveal Gear Train
303
Half Height Drive: Tape Tangled Along Tape Path
304
Full Height Drive: no Apparent Failure or Damage to Tape
305
The Hex Wrench Rewinds Tape into Cartridge
306
Drive with Cover Removed to Reveal Gear Train
307
Half Height Drive: no Apparent Failure or Damage to Tape
308
Rewinding Tape into Cartridge
309
Drive with Cover Removed to Reveal Gear Train
310
Ending Procedure
311
Accessing the Library with Telnet
311
Appendix B. SCSI Element Types, SCSI Addresses, and Physical Configurations
313
Library I/O Slot, Storage Slots, Drive Slot Element Addresses, and Physical Locations
313
Library I/O Slots, Storage Slots, Drive Slots Element Addresses, and Physical Locations
314
Library
314
Library Partitioning and Element Addressing
315
Positions
316
Configuration of a One - Partition System
316
Configuration of a Three - Partition System
317
Examples of SCSI Element Addressing
318
Appendix C. Tapealert Flags
319
Tapealert Flags Supported by the Library
319
Tapealert Flags Supported by the Drive
321
Tapealert Flags Supported by the Ultrium Tape Drive
321
Appendix D. Sense Data
325
Library Sense Data
325
Library Sense Keys, ASC and ASCQ
325
Drive Sense Data
331
LTO Tape Drive Sense Data
331
Appendix E. Message Retrieval at the Host
341
Retrieving from an IBM System P or IBM Power
341
System with AIX
341
SCSI Sense Data Definition
342
SCSI Sense Data - Library Error
342
SCSI Sense Data - Drive Error
343
AIX ERRPT Library Sense Data
343
Retrieving from a Sun System
344
Retrieving from an HP-UX System
344
AIX ERRPT Drive Sense Data
344
Retrieving from an IBM System I or IBM Power System with IBM I os
345
Appendix F. SNMP Status MIB Variables and Traps
347
SNMP Status Events
347
Appendix G. Library Configuration Form
349
Fibre Channel Drive
350
Appendix H. Accessibility
351
Notices
353
Trademarks
355
Class a Notices
355
Industry Canada Compliance Statement
355
European Community and Morocco Notice
356
German Notice
356
Japan VCCI Notice
357
Japan JEITA Notice
357
Korea Notice
358
People's Republic of China Notice
358
Taiwan Notice
358
IBM Taiwan Contact Information
358
Russia Notice
359
United States Federal Communications Commission (FCC) Notice
359
Glossary
361
Index
379
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IBM TS3100 Specifications
General
Brand
IBM
Model
TS3100
Category
Network Hardware
Language
English
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