iPECS eMG80 - Page 291

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
278
Conditions
1. The Peak Hour is the hour when the system has the highest total call volume.
Programming
Keyset Admin.
SYSTEM RS-232 Port Settings (PGM 174)
Print Port Selections (PGM 175)
SYSTEM DATA
Web Admin.
RS-232 Port Settings
Print Port Selections
Related Features
 SMDR (Station Message Detail Recording)
 ACD Statistics Report
Hardware
 device to capture reports