iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
46
to view the activity for the group when the Supervisor logs in to multiple groups.
Programming
Keyset Admin.
NUMBERING PLAN
ACD Supervisor Login (PGM 107-Button 3)
ACD Supervisor Logout (PGM 107-Button 4)
STATION GROUPS ACD Groups (PGM191)
ACD Group Supervisor (PGM 191-Button 18)
SYSTEM ID
Web Admin.
Flexible Numbering PlanACD Supervisor Login, ACD
STATION GROUP
Station Group Assignment ACD Group Type
Related Features
Automatic Call Distribution
Hot Desk
Hardware
iPECS IP or LDP Phone