Error codes Error message Solution
38.1 Memory full. Try one or more of the following:
• Select Continue to clear the message
and continue printing.
• Cancel the current print job.
• Install more printer memory.
• Reduce the number of pages in the print
job.
39.1 Complex page, some data may
not have printed.
Try one or more of the following:
• Select Continue to clear the message
and continue printing.
• Cancel the current print job.
• Install more printer memory.
• Reduce the complexity and size of the
print job before sending it to print again.
• Reduce the number of pages in the print
job.
• Reduce the number and size of any
downloaded fonts.
• Delete any unnecessary fonts or
macros from the print job.
• Reduce the number of graphics in the
print job.
42.yyC, 42.yyK, 42.yyM,
42.yyY
Replace [color] toner
cartridge, printer region
mismatch.
For more information, see
“Replace
cartridge, printer region mismatch” on
page 523.
43.40Y, 43.41Y, 43.42Y,
43.43Y
Reinstall [color] toner
cartridge.
1 Open the front door.
2 Remove the cartridge.
3 Insert the cartridge.
4 Close the front door.
43.40Z, 43.41Z, 43.42Z,
43.43Z
Replace [color] toner
cartridge.
For more information, see
“Replacing a
toner cartridge” on page 387.
50 PPDS font error. Install the PPDS font indicated in the print
job, and then select Continue to let the
printer search for the substitute font.
51 Defective flash detected. Try one or more of the following:
• Replace the flash memory.
• Select Continue to clear the message
and continue printing.
• Cancel the current print job.
Troubleshoot a problem 447
To Next Page
Loading...
