Issue 2.2
Feature Description and Operation Manual
183
12.4.3 CO Reports
Description
The CO/IP Traffic Summary and Hourly reports provide statistics on a summary or hourly basis
for CO/IP Group activity. The following provides a sample report and description of the major
fields in the report.
Site Name : abc co
Report Type : CO Group Summary Report- Today Peak
Date : 09/08/02 08:34
======================================================================================
Peak Hour for All CO 11:00
Grp Num Anal Total Total Inc Out Grp % %
No COs Hour Usage Seize Seize Seize Ovl ACB FAO
1 16 10:00 9 6 4 2 0 0 0
20 1 10:00 1 1 0 1 0 0 0
Field Description
Grp No. CO/IP Group number
Anal Hour (Analysis Start hour) hour in 24-hour mode when the analysis will start.
Total Usage Total number of call attempts on CO/IP lines in the Group
Total Seize Total number of times CO/IP lines in the group were used for any call
Inc Seize (Incoming Seizures) Total number of incoming calls answered for CO/IP
lines in the group.
Out Seize (Outgoing Seizures) Total number of outgoing calls attempted on CO/IP
lines in the group.
ACB (All COs Busy) Percentage of the time that all CO/IP lines in the group
were simultaneously busy.
FAO (Failed Attempts Outgoing) Percentage of outgoing calls offered to the
CO/IP lines in the group that were denied due to All Trunks Busy condition.
Operation
To print the CO Traffic Summary Report from the System or a Main Attendant,
1. Press the [TRANS/PGM] button.
2. Dial ‘0 1 2 8’.
3. Use the Volume Up/Down button to select the Analysis period.
4. Press the [HOLD/SAVE] button.
To print the CO Traffic Hourly Report from the System or a Main Attendant,
1. Press the [TRANS/PGM] button.
2. Dial ‘0 1 2 9’.
3. Enter the CO group number.
4. Press the [HOLD/SAVE] button.
Consideration
The Peak Hour is the hour when the system has the highest total call volume.
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