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LG-Ericsson ipldk-60 User Manual

LG-Ericsson ipldk-60
512 pages
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Feature Description
& Operation Manual

Table of Contents

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LG-Ericsson ipldk-60 Specifications

General IconGeneral
BrandLG-Ericsson
Modelipldk-60
CategoryCordless Telephone
LanguageEnglish

Summary

2 Incoming Call Services

2.1 Call Forward

Allows forwarding calls to another station, group, or VMIB mailbox, supporting unconditional, busy, and no-answer conditions.

2.6 Caller Controlled Routing (CCR) with VMIB

Routes calls based on caller-dialed digits to various destinations like stations, Hunt Groups, or VMIB announcements.

2.8 Direct Inward Dialing (DID)

Allows direct routing of calls to specific stations, Hunt groups, or VMIB announcements by bypassing the attendant.

2.9 Direct Inward System Access (DISA)

Permits incoming callers to access system resources and features by dialing internal dial tone or VMIB announcements.

2.14 Station Call Pickup

Allows a station user to pick up, answer, a call ringing at another station. Supports Directed and Group Call Pick-up.

3 Outgoing Call Services

3.1 Authorization Code

Passwords to control access to features like Walking COS, DISA, LCR, and VM In-box access. Can be station or system-wide.

3.3 Basic Outbound Line Access

Allows or denies stations access to CO lines or CO Groups, with flexible buttons for easy access.

3.5 CO Line Queuing

Allows users to queue for a busy CO line and receive a call back when the line becomes available.

3.7 Class Of Service (COS)

Assigns Class of Service to stations and CO lines to restrict outgoing call service based on interaction of COS assignments.

3.8 Emergency Call Service

Processes emergency calls regardless of station COS, with specific routing rules based on matching numbers in LCR or station COS.

3.11 Least Call Routing (LCR)

Automatically selects the least expensive available route for outgoing CO calls based on dialed digits, time of day, and day of week.

3.12 Memory Dialing

Features for storing and redialing numbers, including ACNR, Dial by Name, Dialing Security, Last Number Redial, Save Number Redial, Station Speed Dial, and System Speed Dial.

3.12.1 Auto Call Number Redial (ACNR)

Automatically redials a CO line call destination if it is busy or no-answer, based on the ACNR Retry counter.

3.12.6 Station Speed Dial

Allows each station user to store up to 100 frequently used numbers in Station Speed Dial bins (000-099), including special function digits.

4 Call Handling Services

4.5 Barge In

Allows an authorized station to intrude on an active call, monitor, join, and disconnect the active call.

4.7 Call Park

Establishes a virtual location (Orbit) to hold calls, retrievable via dial code, with the held party receiving MOH.

4.8 Call Transfer

Allows a user to answer and send a call to another destination (station, group, CO line), either screened or unscreened.

4.8.1 Call Transfer, CO line

Enables a station user to transfer an active call to a CO line call, either screened or unscreened.

4.8.2 Call Transfer, Internal

Allows a user to transfer an active call to another station or Hunt Group within the system, either screened or unscreened.

4.10 CO Line Call Hold

Places a CO line call on hold, either Exclusive or System, with the held party receiving MOH.

4.11 Emergency Intrusion

Enables Attendants to intrude on conversations of busy stations, disconnecting the existing call and connecting the intruding station.

4.18 Station and Group Call Coverage

Permits a user to receive ring and answer calls directed to a covered station or Station Group using a Flexible button.

4.19 Station Message Wait/Call Back

Allows a calling user to activate Station Message Wait or Call Back when a station is busy, in DND, or does not answer.

5 Digital Key Telephone Features

5.1 Do-Not-Disturb (DND)

Prevents a station from receiving ringing for CO line calls or Page announcements; calling stations receive fast busy tone.

5.3 Flexible Buttons

Assigns CO lines, other stations, and system features to DKT/DSS/DLS Console buttons for one-touch access and status display.

5.5 Hot Desk

Assigns a DKT as a Hot Desk phone for agents to log in, taking on defined attributes, and allows logging off.

6 Station & Hunt Groups

6.1 Hunt Groups

Routes calls to stations within a group based on type and configuration, supporting Terminal, Circular, ACD, Ring, and Ext. VM groups.

6.1.1 ACD (Automatic Call Distribution) Group & Supervisor

Assigns stations as ACD Group Supervisors to receive status information and control overflow, timing, and agent duty status.

7 Conference Services

7.1 Conference Room

Allows users to establish a Conference Room, inviting internal and external parties, with optional password protection and status display.

8 Paging Services

8.4 SOS Page

Uses pre-recorded VMIB messages as paging announcements, allowing quick sending of an emergency or SOS page over an assigned Page Zone.

11 Voice Services

11.5 VMIB Voice Mailbox

Manages voice messages, allowing users to review, save, delete, reply, or transfer messages, and provides notification for new messages.

11.5.1 Incoming VMIB Voice Mail

Routes calls to the user's VMIB mailbox, playing the greeting and allowing voice messages, with DKT Call Back flashing and LCD queue count.

12 Call Statistics & Traffic Analysis

12.3 SMDR (Station Message Detail Recording)

Provides detailed information on incoming/outgoing calls including CO line, dialed number, time, date, station, duration, and activity.

12.4 Traffic Analysis

Monitors, stores, and outputs traffic statistics covering system resources for performance evaluation, usage trends, and trunk problem determination.

13 Attendant Services

13.2 Attendant Call & Queuing

Places calls to Attendants, queuing them if busy and providing ringback tone or MOH, with waiting call indication.

13.4 Attendant Intrusion

Enables Attendants to intrude on conversations of busy stations, disconnecting the existing call and connecting the intruding station.

13.9 Day/Night Service

Provides five service modes (Day, Night, Lunch, Weekend, On-demand) determining CO line ring destinations and DISA operation, with configurable weekly time tables.

15 VoIP Service

15.1.1 Configuring H.323 GateKeeper Mode

Quick guide for configuring H.323 operation with a GateKeeper, including CO Service Type, ISDN line characteristics, and VOIB IP settings.

15.3 IP Phone Support

Supports up to 16 IP Phones, registering via MAC address, functioning like DKTs with IP channel availability and network integration.

15.4.1 Configuring SIP Trunks

Quick guide for SIP Trunk configuration, covering Ext/CO ATD Code CLI, CO Service Type, ISDN line characteristics, and VOIB IP settings.

16 Private Networking

16.6.3 Network Call Forward

Enables forwarding calls to other stations, groups, or VMIB mailboxes across the private network, supporting immediate, no-answer, or follow-me forwarding.

16.6.4 Network Call Transfer

Transfers active calls (internal or CO line) to other stations across the Private Network using screened or unscreened transfer.

16.7 Network Configuration

Links ipLDK systems over a private network using PRI and QSig protocols, establishing a Uniform Numbering Plan for transparent operation.

17 Admin & Maintenance

17.1 Digital Keyset Admin

Configures system database parameters using a designated DKT as a programming terminal, inputting codes and data via dial pad and flexible buttons.

17.3 PC Admin, On-Line

Windows application for real-time database access, configuration, and utilities (upload/download, upgrades, lock key entry) using RS-232C, Modem, ISDN PPP, or LAN connections.

17.3.3 LDK Utilities, Software Upgrade

Upgrades system software using PC Admin utilities via RS-232, Modem, or LAN connections, allowing feature and function changes.