Issue 2.2
Feature Description and Operation Manual
12
If the CCR table has no assignments for an announcement, the call is routed based on
the DID/DISA destination.
If the CCR destination is busy, the caller may re-attempt entry based on the DISA Retry
Counter. An additional entry attempt will reroute the call to the CCR Busy destination.
If the caller dials an invalid digit or does not dial within the CCR Inter-digit time, the caller
may re-attempt entry based on the DISA Retry Counter. An additional reentry will
reroute the call to the CCR Error/Time-out destination.
If the destination does not answer in the DID/DISA No Answer time, the call is routed to
the CCR No Answer destination
A System Speed Dial may be assigned as a CCR destination to route the call to an
external destination over a CO line. This establishes an Unsupervised Conference (Ref.
I).
Reference
A. Direct Inward Dial (DID)
B. Direct Inward System Access (DISA)
C. DISA Authorization Code
D. System Speed Dial
E. Hunt Group
F. Conference Room
G. Networking
H. Paging
I. Unsupervised Conference
J. Voice Services
Company Directory
System Greetings & Prompts
Admin Programming
DISA Retry Counter (PGM 160, Flexible button 4)
Defines the number of times a DISA caller may re-attempt an invalid entry
CCR Inter-digit Timer (PGM 180, Flexible button 15)
Defines the time the systems allows between digits during a CCR session
Inter-digit Timer (PGM 181, Flexible button 8)
Defines the time the system waits for a DISA caller to dial the first digit
DID/DISA No-Answer Timer (PGM 181, Flexible button 2)
Sets the no-answer time for DID and DISA calls.
Caller Controlled Routing Table (PGM 228)
Establishes the destinations for a CCR session
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