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Remote Service: check the connection

After you configured the proxy, it is possible to test the connection between the printer and the

service organization.

Procedure

Open the [Support] - [Remote Service] tab, and click on [Check connection].

A message displays the answer, within 30 seconds. When configured correctly, the message [The

system is connected to Remote Service.] appears.

Now the system is able to send data to the service organization. For example, Océ Meter

Manager, or [Remote Service] information.

NOTE

• For online viewing, approval of meter reads or service call entry via the web, please

refer to the company website. On the website you can create an account (“My

account”) to request access to both services.

• You can find feedback on the status of the connection and tooltip information in the

System monitor.

Remote Service: check the connection

284

Chapter 9 - Support

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Oce plotwave 345 Specifications

General