How to solve problems with jobs............................................................................................................... 266
Clear an original jam in the scanner........................................................................................................... 267
Clear a media jam in the heater section..................................................................................................... 268
Clear a media jam in the media bypass section........................................................................................ 270
Clear a media jam in the roll feed section..................................................................................................272
Event messages............................................................................................................................................273
Print a demo print.........................................................................................................................................276
Print a test print............................................................................................................................................ 277
Print the print density chart......................................................................................................................... 278
Chapter 9
Support............................................................................................................................ 279
Counter history............................................................................................................................................. 280
Settings in case of errors............................................................................................................................. 281
Audit log........................................................................................................................................................282
Remote Service: configure the proxy......................................................................................................... 283
Remote Service: check the connection.......................................................................................................284
Remote Service: allow remote assistance..................................................................................................285
Remote Service: download log files........................................................................................................... 286
Chapter 10
Contact.............................................................................................................................287
Downloads and support for your product..................................................................................................288
Reader's comment sheet............................................................................................................................. 289
Index.................................................................................................................................291
Contents
9