IP-Fax Troubleshooting
SM 45 D649
Fax Option
Type C305
(D649)
11 Network bandwidth too narrow?
Request the network administrator to
increase the bandwidth.
Raise the delay level.
IPFAX SW 01 Bit 0 to 3
IP-Fax bandwidth is the same as the
DCS speed. Set IP-Fax SW00 Bit 6 to
1.
12 Remote fax cancelled transmission?
Check whether the remote fax
cancelled the transmission.
Cannot send via VoIP Gateway
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 VoIP Gateway T.38 standard? Contact the network administrator.
3 VoIP Gateway installed correctly? Contact the network administrator.
4 VoIP Gateway power switched on? Contact the network administrator.
5
Is the IP address/host name of the
specified Gateway correct?
Check the IP address/host name.
6 Number of the specified fax correct? Check the remote fax number.
7 Firewall/NA T is installed?
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
8 Transmission sent manually? Manual sending not supported.
9 IP address of local fax registered? Register the IP address.
10
DNS registered when host name
specified?
Contact the network administrator.
11 Remote fax a G3 fax? Check that the remote fax is a G3 fax.
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