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Deborah PerryAug 11, 2025
Why does my Ricoh Printer send multiple email notifications for faxes?
- CCarlos GillAug 12, 2025
If you are receiving multiple email notifications when a fax is sent or received from your Ricoh Printer, it might be due to an FCU program bug. In the first case, update the FCU firmware to Ver. 04.00.00 (D6495570F) or later. In the second case: 1. Disconnect the LAN cable from the machine. 2. Press the “User tools/Counter” key. 3. Press [Address Book Management]. 4. Select the name of the sender from the list of registered names. 5. Press [Email]. 6. Press [Change]. 7. Press [Delete all]. 8. Press [OK]. Then, update the FCU firmware to Ver. 04.00.00 (D6495570F) or later.