IP-Fax Troubleshooting
D649 46 SM
12 G3 fax is connected to VoIP gateway? Check that G3 fax is connected.
13 Remote G3 fax turned on? Check that G3 fax is switched on.
14 Network bandwidth too narrow?
Request the network administrator to
increase the bandwidth.
Raise the network delay level.
IPFAX SW 01 Bit 0 to 3
IP-Fax bandwidth is the same as the
DCS speed. Set IP-Fax SW00 Bit 6 to
1.
Cannot send by Alias Fax number.
Check Point Action
1 LAN cable connected? Check the LAN cable connection.
2 Number of specified Alias fax correct?
Confirm the Alias of the remote fax.
Error Code: 13-14
3 Firewall/NA T installed?
Cannot breach the firewall. Send by
using another method (Fax, Internet
Fax)
4 Transmission sent manually? Manual sending not supported.
5 Gatekeeper/SIP server installed correctly? Contact the network administrator.
6
Gatekeeper/SIP server power switched
on?
Contact the network administrator.
7
IP address/host name of Gatekeeper/SIP
server correct?
Check the IP address/host name.
8
DNS server registered when
Gatekeeper/SIP host name specified?
Contact the network administrator.
To Next Page
Loading...
Need help?
General
