Avaya S8700 - RALM-SVC (Remote Alarm Service)

Maintenance-Object Repair Procedures
555-233-143
8-1332 Issue 1 May 2002
RALM-SVC (Remote Alarm Service)
For the RALM-SVC MO, maintenance software does special periodic testing
every 60 seconds. These tests verify that the standby media server’s
components are operating correctly.
Alarm Log Entries
Notes:
a. Event ID #1
SME_ARB test failed — This periodic test verifies the Arbiter’s
Remote Alarm Service functionality. The test queries the standby media
server to find out whether it can generate alarms. (Both media servers
must have their own alarm-generation utilities.) If the test fails three
consecutive times, the following Super alarm is logged:
#1,ACT,SME,A,1,MIN,Far-end alarm service is down
b. Event ID #2
Standby_PN_Check test failed — This periodic test:
1. Queries the standby media server about the state of health of its
PNs
2. Compares the acquired information to an administered value
A failure indicates that a mismatch occurred and that the standby media
server is out of sync. If this test fails 2 consecutive times, the following
Major alarm is logged:
#1,ACT,SME,A,2,MAJ,Standby Port-Network check failed
System Technician-Demanded Tests: Descriptions
and Error Codes
This MO provides no on-demand tests for system technicians.
MO’s Name (in
Alarm Log)
Alarm
Level Initial Command to Run Full Name of MO
RALM-SVC SUPER None Remote Alarm Service
RALM-SVC MAJOR None Remote Alarm Service
Table 8-538. RALM SVC Alarm Log Entries
EVENT
ID#
Aux
Data Associated Test
Alarm
Level
On/Off
Board
Linux Test to Clear
Va lue
1 (a) SME_ARB test SUPER ON
testdupboard
2 (b) Standby_PN Check test MAJOR ON
testdupboard
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