Maintenance Commands
555-233-143
7-206 Issue 1 May 2002
list skill-status
This command displays administration and status data about skilled hunt groups.
The
list skill-status command supports the standard “start” and “count”
command-line options.
Table 7-32 displays data for each skilled hunt group:
Table 7-31. list skill-status command parameters
Action/Object Qualifier Qualifier Description Permissions Defaults
Feature
Interactions
list
skills-status
xx
count
yy
xx is a hunt group number
yy is the number of hunt
groups to be displayed
Example:
list skill-status 11 count 6
init
inads
craft
none none
Table 7-32. Skilled Hunt Group Status Data
Group Number Group Name Group Extension Group Type
Service Level Supervisor Call Selection
Override
Activate on Oldest
Call Waiting
Dynamic Threshold
Adjustment
Dynamic Percent
Adjustment
Dynamic Queue
Position
Service Objective Weighted Service
Level (status)
Service Level Target
(percentage and time)
Level 1 Threshold Adjusted Level 1
Threshold (status)
Level 2 Threshold
Adjusted Level 2
Threshold (status)
SLS State (status) Expected Wait Time
(status)
Time in Queue of Call
at Head of Queue
(status)