3-40
Confidential
■ Error code 94
- No paper in paper tray
(The registration front actuator is not turned ON after a certain period of time has passed.)
- Paper tray is not installed into the machine.
<User Check>
- Insert the paper into the paper tray.
- Remount the paper tray to the machine.
■ Error code 96
No paper in all trays (The manual paper actuator is not ON, and the registration front actuator
is not turned ON after a certain period of time has passed.)
<User Check>
- Load the paper into any of the trays.
■ Error code 97
Not supported paper
<User Check>
- Load paper with the size supported by the product.
No Paper
Load <size> paper, then press Start.
Step Cause Remedy
1 Lift arm and roller holder ASSY
not assembled correctly
Be sure to put the boss of the roller holder
ASSY into the hole on the lift arm
securely.
2 Harness connection failure of
registration front/rear sensor
PCB ASSY
Check the harness connection of the
registration front/rear sensor PCB ASSY
and reconnect it.
3 Plate-up function malfunction Replace the paper tray.
4 Registration front sensor failure Check the sensor performance following
the procedure described in “Function code
32”. If any problem occurs, replace the
registration front/rear sensor PCB ASSY.
5 HVPS control PCB failure Replace the HVPS control PCB ASSY.
6 Main PCB failure Replace the main PCB ASSY.
No Paper
Load <size> paper, then press Start.
Size Error
Specify the correct paper size for Tray 1.
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