Dionex As - Page 121

4 • Troubleshooting
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• Faulty cable
Actions:
• Check the syringe motion. If the syringe action is faulty, the
syringe may need to be replaced (see Section 5.12
).
• If the syringe does not move in response to a command, the cable
may need to be replaced. Contact Dionex.
• [377] Time-out occurred waiting for syringe serial port txrdy.
Possible Causes:
• Blocked syringe lines
• Faulty syringe
• Faulty cable
Actions:
• Check the lines to the syringe for crimps or other blockages.
Replace the lines, if necessary (see Section 5.1
).
• Check the syringe motion. If the syringe action is faulty, the
syringe may need to be replaced (see Section 5.12
).
• If the syringe does not move in response to a command, the cable
may need to be replaced. Contact Dionex.
• [378] Time-out occurred waiting for syringe to respond to
command.
Possible Causes: Communication problem.
Actions: Turn off the AS power, check the syringe cable
connections, and then turn on the power again. If the message
reappears, contact Dionex.
• [379] Response from syringe contained data errors.
Possible Causes: Communication problem.
Actions: Turn off the AS power and then turn on the power again.
If the message reappears, contact Dionex.