iPECS eMG80 - Page 34

iPECS eMG80 & eMG800 & UCP
Feature Description and Operation Manual Issue 1.6
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2. Dial “*581”, the ACD Agent Primary Login code, or press the Login Flex button.
3. Dial the ACD group number.
4. Dial the Agent ID, the agent is logged into the ACD group.
1. Lift the handset or press the [SPEAKER] button.
To Logout of the primary ACD Group
2. Dial “*582”, the ACD Agent Primary Logout code, or press the Logout Flex button.
3. Dial the ACD group number.
4. Dial the Agent ID, the agent is logged into the ACD group.
1. Lift the handset or press the [SPEAKER] button.
To Login to a secondary group using the Agent Id
2. Dial “*583”, the ACD Agent Secondary Login code, or press the Login Flex button.
3. Dial the ACD group number.
4. Dial the Agent ID, the agent is logged into the ACD group.
1. Lift the handset or the press [SPEAKER] button.
To Logout of the secondary ACD Group
2. Dial “*584”, the ACD Agent Secondary Logout code, or press the Logout Flex button.
3. Dial the ACD group number.
4. Dial the Agent ID, the agent is logged out of the ACD Group.
SLT
1. Lift the handset.
To Login to a primary group using the Agent Id
2. Dial “*581”, the ACD Agent Primary Login code.
3. Dial the ACD group number.
4. Dial the Agent ID, the agent is logged into the ACD group.
1. Lift the handset.
To Logout of the primary ACD Group
2. Dial “*582”, the ACD Agent Primary Logout code.
3. Dial the ACD group number.
4. Dial the Agent ID, the agent is logged out of the ACD Group.
1. Lift the handset.
To Login to a secondary group using the Agent Id
2. Dial “*583”, the ACD Agent Secondary Login code.
3. Dial the ACD group number.
4. Dial the Agent ID, the agent is logged into the ACD group.
1. Lift the handset.
To Logout of the secondary ACD Group