2WA/2NJ/2RK
7-347
(2) Content of Self Diagnostic
C0030: FAX PWB system error
The FAX processing cannot be continued due to the FAX firmware error.
C0070: FAX PWB incompatible detection error
Abnormal detection of FAX control PWB incompatibility in the initial communication with the FAX control PWB,
any normal communication command is not transmitted.
C0100: Backup memory device error
An abnormal status is output from the flash memory.
Step Check description Assumed cause Measures Reference
1 Resetting the main power The FAX PWB does not
operate properly.
Turn the power switch and
the main power switch off .
After 5s passes, reattach the
FAX PWB and turn the main
power switch and the power
switch on.
FAX Instal-
lation
Guide
2 Firmware upgrade The firmware is not the lat-
est version.
Upgrade the fax firmware to
the latest version.
Firmware
Update
3 Replacing the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Instal-
lation
Guide
Step Check description Assumed cause Measures Reference
1 Checking the FAX PWB The incompatible FAX
PWB is installed.
Install the FAX PWB for the
applicable model.
2 Firmware upgrade The firmware is not the lat-
est version.
Upgrade the fax firmware to
the latest version.
Firmware
Update
3 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching
and reat-
taching the
main PWB
Step Check description Assumed cause Measures Reference
1 Resetting the main power The flash memory does
not operate properly.
Turn the power switch and
the main power switch off .
After 5s passes, turn the
main power switch and the
power switch on.
2 Checking the main PWB The main PWB is faulty. Reinsert all the connectors
on the main PWB. If the wire
is pinched by other parts or it
is damaged, repair or replace
the wire. If not repaired,
replace the main PWB.
Detaching
and reat-
taching the
main PWB