2WA/2NJ/2RK
7-79
Content of Feeding/Conveying Failures
(1-1) Paper jam due to the cover-open detection
(1-2) Paper jam due to the wave or curl in the fuser section of the damp paper
Step Check description Assumed cause Measures Reference
1 Opening and reclosing the
paper conveying unit
The paper conveying unit
is not aligned to the other
exterior covers.
Check if the vertical paper
conveying section and the
horizontal paper conveying
section at the paper deck
cannot be opened by slightly
pulling back and force or right
and left. Then, open the right
cover (conveying unit) and
securely close it.
2 Opening and reclosing the
right cover
The right cover is not
aligned to the other exte-
rior covers.
Open the right cover (convey-
ing unit) once, and close it
firmly.
3 Checking the paper The paper fanning is not
enough or the cutting
edge of loaded paper is
damaged.
Fan the paper well and load it
by reversing the paper direc-
tion. Correct or replace
paper if a dog-ear is found.
4 Checking the paper The paper is wavy. Correct or replace paper. If
you cannot get user agree-
ment about the paper
replacement, relocate the
leading end of paper and the
trailing end or reload paper
upside down.
5 Checking the paper Unspecified paper is used
or foreign objects are on
the paper.
Ask a user to use the speci-
fied paper type. Or, remove
the paper with foreign
objects.
Step Check description Assumed cause Measures Reference
1 Checking the paper The paper curls. Reload paper upside down.
2 Checking the paper The paper fanning is not
enough.
Fan the paper well and load it
by reversing the paper direc-
tion
3 Checking the paper The paper is damp. Replace the paper.