2WA/2NJ/2RK
7-572
(12)Print output is unavailable due to the network factor
The cable between the main unit and the PC is not properly connected.
(13)Print output is unavailable due to the network factor
The access point (router or HUB) in the network does not operate properly.
2 Checking the network There is trouble in the net-
work.
When the printing error
appears on the operation
panel or the PC screen, clear
the error caused by the toner
or paper jam, etc.
3 Checking the network There is trouble in the net-
work.
Check the main unit IP
Address in the status page,
etc. and then check if Com-
mand Center can be opened
using that IP Address. If not,
reconfigure the network
again.
?
4 Checking the network There is trouble in the net-
work.
Check the internet connec-
tion and restore the network
connection if necessary
5 Checking the network There is trouble in the net-
work.
Check the cable and reset
the router or HUB.
6 Restarting up The PC or the main unit
locks up.
Restart the PC or the main
unit, and print out again.
Step Check description Assumed cause Measures Reference
1 Checking the cable The cable between the
main unit and the PC is not
properly connected.
Check the cable connection
between the main unit and
the PC.
2 Restarting up The main unit or the PC
does not properly start up.
Restart the main unit and
then restart the PC.
3 Checking the Ethernet
cable
The Ethernet cable is
faulty.
Replace the Ethernet cable.
4 Changing the connection Another network is faulty. Directly connect the main unit
to the PC with the cross cable
and then check if the same
data can be printed out.
Step Check description Assumed cause Measures Reference
1 Restarting up The router or the HUB
does not properly activate.
Check if the link lamp of the
router or hub is lit and restart
it.
Step Check description Assumed cause Measures Reference