2WA/2NJ/2RK
7-566
Content of Print Errors
(1) The paper loading message appears
(19) Data is not printed out due to the printer driver
setting
[Please wait] is indicated at the main unit. The
Job is retained without outputting printed mate-
rial. [Condition] PC OS: Windows 7, Print file:
Test Page, Connection: wireless LAN
(20) Data is not printed out due to the printer driver
setting
A PC does not recognize the main unit.
(21) Data is not printed out due to the printer driver
setting
PC operation does not stabilize.
(22) Data is not printed out due to the printer driver
setting
Check if the issue occurs when printing the data
from all PCs in the network or from a certain PC.
Then, print out the data from another PC if it
occurs at a certain PC.
(23) Data is not printed out due to the printer driver
setting
The incorrect printer driver was selected.
(24) Data is not printed out due to the printer driver
setting
Installed printer driver shows "Deleting" and it
remains when reinstalling it
(25) The printed image is partly missing The image data processing with a certain appli-
cation (Excel, PDF) is faulty.
(26) "Paper Mismatch Error" appears The paper size is not detected properly.
Step Check description Assumed cause Measures Reference
1 Checking the paper The size of the loaded
paper did not match the
paper size set in the printer
properties.
Load the paper of the paper
size defined at "Paper size" in
the [Basic] tab in the print set-
tings at the PC to the cas-
sette.
?
2 Checking the paper size The paper size on the
operation panel and the
one set for the paper
source do not match.
Check if the paper size on the
operation panel and the one
set for the paper source do
not match
3 Relocating the paper width
guides / paper size guides
/ MP paper width guides
The locations of the paper
width guides, paper size
guide A/B or the MP paper
width guides do not fit with
the paper size.
Relocate the paper width
guides, paper size guide A/B
or the MP paper width guides
to fit them with the paper
size.
No. Contents Condition
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