2WA/2NJ/2RK
7-24
(2-15) Color shift
When scanning the second (back) side through the DP
When scanning the first (front) side through DP
7 Checking the ISU The ISU is attached
improperly.
Reattach the ISU. Detaching
and Reat-
taching the
ISU
8 Replacing the ISU The CCD PWB is faulty. Replace the ISU. Detaching
and Reat-
taching the
ISU
9 Replacing the engine PWB The engine PWB is faulty. Replace the engine PWB. Detaching
and Reat-
taching the
engine
PWB
10 Replacing the main PWB The main PWB is faulty. Replace the main PWB. Detaching
and Reat-
taching the
main PWB
Step Check description Assumed cause Measures Reference
1 Measures for the same
image failure when scan-
ning the first (front) side
through the DP
Assumed cause of the
same image failure when
scanning the first (front)
side through the DP
Perform the measures for the
same image failure when
scanning the first (front) side
through the DP.
2 Checking the DPCIS roller The originals are conveyed
without contacting the
DPCIS roller.
Reattach the DPCIS roller.
3 Checking the DP convey-
ing roller 2/3 (before and
after scanning)
The DP conveying roller 2/
3 is dirty.
Clean the DP conveying
roller 2/3 and the bushings.
4 Checking the DPCIS The originals are away
from the CIS glass.
Reattach the DPCIS. Detaching
and Reat-
taching the
DPCIS
Step Check description Assumed cause Measures Reference
1 Checking the original The originals out of specifi-
cation are used. (They are
thick, thin, or smooth.)
Ask a user to use the speci-
fied paper.
2 Checking the original The leading edge of the
original is bent.
Stretch the bending or the
paper creases of the original.
Step Check description Assumed cause Measures Reference