2WA/2NJ/2RK
7-575
(17)Print output is unavailable due to the network factor
The main unit IP address is changed.
5 Checking the settings The printer port IP
address, the SNMP of the
printer driver, or the bi-
directional support is not
properly set.
The port settings in the
printer properties at the PC
are incorrect.
?
6 Uninstalling the security
software or setting the
exception
The restriction of the secu-
rity software causes the
phenomenon.
Check if the printer is avail-
able by uninstalling the secu-
rity software. Or, set the
exception setting.
Step Check description Assumed cause Measures Reference
1 Restarting up There is trouble in the net-
work.
Check if a problem occurs
with output from all PCs on
the network and restart up
hub or router.
2 Checking the cable The connector is not prop-
erly connected.
Check if there is problem with
the cable connection on the
network.
3 Restarting up The main unit does not
start up properly.
If the operation panel or the
buttons are not active, turn
the power switch and the
main power switch off. After
5s passes, turn the main
power switch and the power
switch on.
4 Checking the settings IP address was changed. Check if the main unit IP
Address indicated in the sta-
tus page is the same as the
IP Address in the [Port] tab of
[Printer Properties] at the PC.
If not, correct the IP address
at the PC
?
5 Checking the settings The static IP Address is
not set in the System
Menu
Set the static IP Address in
the System Menu
?
Step Check description Assumed cause Measures Reference