2WA/2NJ/2RK
7-565
7-6 Print Errors
No. Contents Condition
(1) The paper loading message appears
(2) The paper direction is incorrect
(3) Paper is fed from the MP tray. The main unit MP tray setting is wrong
(4) Garbled characters The printer driver was not properly installed.
(5) Paper is not fed from the MP tray. The media types of each paper source defined
in the printer driver and the main unit are mis-
matched.
(6) The same data is repeatedly printed out A PC (spooler) does not properly operate.
(7) PC window shows [Print job error] or [Standby],
or [Printer unavailable] is indicated on the printer
properties.
The main unit is not ready to print
(8) Processing and Memory lamps are lit while the
printer standby message is indicated
The main unit locks up.
(9) Data is not printed out in Sleep mode due to the
main unit startup error. Processing/Memory
lamp is turned on.
The main unit locks up.
(10) Print stops after printing several pages and
locks up. Processing and Memory lamps on
operation panel are lit.
The image processing fails due to the insuffi-
cient memory, so the main unit locks up.
(11) Print output is unavailable due to the network
factor
The network has some troubles or the network
setting is incorrect.
(12) Print output is unavailable due to the network
factor
The cable between the main unit and the PC is
not properly connected.
(13) Print output is unavailable due to the network
factor
The access point (router or HUB) in the network
does not operate properly.
(14) Print output is unavailable due to the network
factor
The router is faulty, or the router settings are
incorrect.
(15) Print output is unavailable due to the network
factor
"Offline" appears and the print function is
unavailable.
(16) Print output is unavailable due to the network
factor
Only one PC can not print among those
installed. No error is indicated but print jobs are
suspended. [Condition] • PC OS: Windows7 •
File: Test Page • Connection: Wireless LAN
(17) Print output is unavailable due to the network
factor
The main unit IP address is changed.
(18) Data is not printed out due to the printer driver
setting
[Disconnection error] appears on the PC screen
and the print job cannot be output due to this
error. (Print is unavailable.) [Condition] • PC OS:
Windows7 • File: Test Page • Connection: Wire-
less LAN
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