Kyocera TASKalfa 8002i

2WA/2NJ/2RK
7-569
(5) Paper is not fed from the MP tray.
The media types of each paper source defined in the printer driver and the main unit are mismatched.
(6) The same data is repeatedly printed out
A PC (spooler) does not properly operate.
2 Checking the font list Font for special data is not
resident.
After checking output from
Excel and Word is normal,
print the font list to check if a
font for special data is resi-
dent.
?
3 Selecting the bitmap font The bitmap font (default
setting) is unselected.
Select the bitmap font
(default setting) and print the
data.
4 Checking the printer driver The printer driver is faulty. Uninstall and reinstall the
printer driver.
?
Step Check description Assumed cause Measures Reference
1 Checking the settings The paper size and the
media type detected at the
main unit did not match
with the paper size and the
media type set in the
printer driver.
Check if the paper size
detected on the MP tray and
the media type of the MP tray
set via the System Menu (for
the main unit) matched to the
paper size and the media
type at [Imaging] > [Basic] in
the printer properties at the
PC.
?
2 Checking the settings The MP tray setting does
not match between the
main unit and printer driver
Select "MP tray" at [Source]
in the [Basic] tab in the print
settings at the PC. Then,
change the setting of the MP
tray at the main unit to fit it to
the setting at the printer
driver.
?
Step Check description Assumed cause Measures Reference
1 Deleting the job The generated data is
faulty.
Delete the print job spooled in
the PC and print it out again.
Step Check description Assumed cause Measures Reference