Kyocera TASKalfa 8002i

2WA/2NJ/2RK
7-568
(3) Paper is fed from the MP tray.
The main unit MP tray setting is wrong
(4) Garbled characters
The printer driver was not properly installed.
2 Checking the font list Font for special data is not
resident.
After checking output from
Excel and Word is normal,
print the font list to check if a
font for special data is resi-
dent.
?
3 Selecting the bitmap font The bitmap font (default
setting) is unselected.
Select the bitmap font
(default setting) and print the
data.
4 Checking the printer driver The printer driver is faulty. Uninstall and reinstall the
printer driver.
?
Step Check description Assumed cause Measures Reference
1 Checking the settings The Auto Cassette
Change is [On].
Set [Off] at [Auto Cassette
Change] not to feed the
paper if there is no paper in
the selected paper source.
([System Menu/Counter] key
> [Printer] > [Auto Cassette
Change] > [Off])
?
2 Checking the settings "Media type" in the [Basic]
tab in the print settings at
the PC differs from the
media type of the cassette
that is set in the main unit.
Check the media type set on
the main unit cassette and
MP tray and set the media
type for the main unit in the
[Basic] tab in the print set-
tings at the PC.
?
3 Checking the settings The same media type is
set between the main unit
cassette and MP tray
Set different media types
between the main unit cas-
sette and MP tray
?
Step Check description Assumed cause Measures Reference
1 Resetting the main power There is a communication
error.
Confirm there are no jobs in
process in the PC and the
main unit. Then, turn the
power switch and the main
power switch off. After 5s
passes, turn the main power
switch and the power switch
on.
Step Check description Assumed cause Measures Reference