2WA/2NJ/2RK
7-567
(2) The paper direction is incorrect
4 Checking the paper sensor
/ PF paper sensor / MP
paper sensor
The actuator or the spring
for the paper sensors 1/2,
PF paper sensors 1/2 or
the MP paper sensor is not
properly attached. Or, the
sensor does not properly
operate due to their defor-
mation.
If the actuator or the spring
for paper sensors 1/2, PF
paper sensors 1/2 or the MP
paper sensor is deformed or
the actuator does not prop-
erly operate, replace them.
5 Checking the situation The print data generated
by a certain application
(Word) is faulty.
Check if the print data not
generated by a certain appli-
cation (Word) is output prop-
erly. And then, change the
application setting if neces-
sary.
6 Checking the settings Paper orientation is not
properly set in the print
page setting on a certain
application (Word).
Check the page orientation
with preview before printing
and reset the page orienta-
tion at the print setting on a
certain application (Word).
7 Checking the settings The paper size and the
media type detected at the
main unit did not match
with the paper size and the
media type set in the
printer driver.
Check if the paper size
detected on the MP tray and
the media type of the MP tray
set via the System Menu (for
the main unit) matched to the
paper size and the media
type at [Imaging] > [Basic] in
the printer properties at the
PC.
?
8 Checking the settings The MP tray setting does
not match between the
main unit and printer driver
Select "MP tray" at [Source]
in the [Basic] tab in the print
settings at the PC. Then,
change the setting of the MP
tray at the main unit to fit it to
the setting at the printer
driver.
?
Step Check description Assumed cause Measures Reference
1 Resetting the main power There is a communication
error.
Confirm there are no jobs in
process in the PC and the
main unit. Then, turn the
power switch and the main
power switch off. After 5s
passes, turn the main power
switch and the power switch
on.
Step Check description Assumed cause Measures Reference
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