2WA/2NJ/2RK
7-84
(1-10) Paper jam due to the static electricity
(1-11) Paper jam caused by the installation environment (Papers inside the cassette
are always damp.)
(2) Paper misfeed detection
(2-1) Paper misfeed indication
When a paper misfeed occurs, the machine immediately stops printing and displays the paper misfeed
message on the operation panel. To remove paper misfed in the machine, pull out the cassette, open the
front cover or paper conveying cover.
The locations are displayed on the operation panel when a paper jam has occurred.
Step Check description Assumed cause Measures Reference
1 Checking the ground The static electricity accu-
mulates.
When the main unit is
installed in the low humidity
environment where the static
electricity easily accumulates
on the conveying guide
during the continuous print-
ing, check if the discharge
sheet in the eject section and
the metal guide in the transfer
section are grounded
securely. If necessary, reat-
tach the parts.
Step Check description Assumed cause Measures Reference
1 Checking the paper stor-
age place
Papers have been stored
in the improper place.
Ask users to store paper in a
dry place. Put the dry paper
into the plastic bag and seal
the bag to prevent moisture
from getting in.
2 Setting / Installing the cas-
sette heater
The paper is damp. [Models with the standard
cassette heater]Connect the
cassette heater and select
the mode at U327 if neces-
sary.[Models with the optional
cassette heater]Install the
cassette heater and select
the mode at U327 if neces-
sary.
Cassette
Heater
Installation