2WA/2NJ/2RK
7-555
(3) Sending Errors (Error Codes)
(3-1) Scan to E-mail Error Codes
Content of Scan to E-mail Error Codes
Scan to E-mail error code : 1101
SMTP/POP3 server does not exist on the network.
Error code Contents
1101 SMTP/POP3 server does not exist on the network.
1102 Login to the SMTP/POP3 server has failed.
1104 Destination address domain is restricted and transmission is denied.
1105 Invalid SMTP protocol
1106 The sender address is not set.
2101 Connection to the SMTP/POP3 server has failed.
2102 Connection to the SMTP/POP3 server has failed. (Connection timeout)
2103 The server cannot establish communication.
2201 Communication to the SMTP/POP3 server has failed.
2202 Communication to the SMTP/POP3 server has failed. (Connection timeout)
2204 The size of scanning exceeded its limit.
3101 SMTP/POP3 server responded with an error.
3201 No SMTP authentication is found.
4803 Failed to establish the SSL session.
Step Check description Assumed cause Measures Reference
1 Checking the SMTP/POP3
server name
SMTP / POP3 server
name is incorrect.
Correct the SMTP / POP3
server name at [Function Set-
tings] > [E-mail] via the com-
mand center.
2 Checking the settings The network settings are
incorrect.
Correct the settings in the
Network Settings via the
Command Center.
3 Checking the settings The network settings that
the main unit is connected
to are incorrect.
Correct the network settings
that the main unit is con-
nected to.
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