2WA/2NJ/2RK
7-526
U19100/E19100
U19300/E19300
(2) Communication Errors
Error codes are listed on the communication reports, activity report, etc. The codes consist of an error
code indication U followed by a 5-digit number. (The V.34 error is indicated with E of the error code and 5-
digit number)
Regarding the 5-digit number, upper 3 digits indicate error and large classification of cause, lower 2 digits
small classification of cause. The lower 2 digits are 00 for the item not requiring the category.
Step Check description Assumed cause Measures Reference
1 Resending The transmission was
interrupted because there
is an error in the data dur-
ing transmission.
Resend.
2 Resetting the main power
and reinstalling the FAX
PWB
The transmission was
interrupted because there
is an error in the data dur-
ing transmission.
Turn off the power switch and
pull out the power plug. After
passing 5s, reattach the FAX
PWB and reinsert the power
plug. Then, turn on the power
switch.
Step Check description Assumed cause Measures Reference
1 Resending The transmission was
interrupted because there
is an error in the data dur-
ing transmission.
Resend.
2 Resetting the main power
and reinstalling the FAX
PWB
The transmission was
interrupted because there
is an error in the data dur-
ing transmission.
Turn off the power switch and
pull out the power plug. After
passing 5s, reattach the FAX
PWB and reinsert the power
plug. Then, turn on the power
switch.
3 Checking the firmware The firmware is not the lat-
est version.
Upgrade the fax firmware to
the latest version.
Firmware
Update
4 Initializing the fax The FAX initial value was
changed.
Execute U600 to initialize the
FAX.
U600 Exe-
cution
5 Checking the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Instal-
lation
Guide
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