2WA/2NJ/2RK
7-556
Scan to E-mail error code : 1102
Login to the SMTP/POP3 server has failed.
Scan to E-mail error code : 1104
Destination address domain is restricted and transmission is denied.
Scan to E-mail error code : 1105
Invalid SMTP protocol
Scan to E-mail error code : 1106
The sender address is not set.
Scan to E-mail error code : 2101
Connection to the SMTP/POP3 server has failed.
Step Check description Assumed cause Measures Reference
1 Checking the SMTP/POP3
server name
The user name or the
password is incorrect.
Correct the SMTP / POP3
user name or password at
[Function Settings] > [E-mail]
via the command center.
2 Checking the SMTP/POP3
server
The SMTP/POP3 server
settings are incorrect.
Correct the protocol in the
Network Settings via the
Command Center.
Step Check description Assumed cause Measures Reference
1 Checking the settings Destination address
domain is restricted and
transmission is denied.
Correct the settings in the
Network Settings via the
Command Center.
Step Check description Assumed cause Measures Reference
1 Checking the settings Invalid SMTP protocol Correct the protocol in the
Network Settings via the
Command Center.
Step Check description Assumed cause Measures Reference
1 Checking the settings The sender address is not
set.
Correct the protocol in the
Network Settings via the
Command Center.
Step Check description Assumed cause Measures Reference
1 Checking the SMTP/POP3
server name
SMTP / POP3 server
name is incorrect.
Correct the SMTP / POP3
server name at [Function Set-
tings] > [E-mail] via the com-
mand center.