2WA/2NJ/2RK
7-557
Scan to E-mail error code : 2102
Connection to the SMTP/POP3 server has failed. (Connection timeout)
Scan to E-mail error code : 2103
The server cannot establish communication.
2 Checking the LAN cable The LAN cable is not con-
nected to the main unit.
Connect the LAN cable to the
main unit.
3 Checking the SMTP/POP3
port No.
The port number is incor-
rect.
Correct the SMTP/POP3 port
number.
4 Checking the settings The network settings are
incorrect.
Correct the settings in the
Network Settings via the
Command Center.
5 Checking the settings The network settings that
the main unit is connected
to are incorrect.
Correct the network settings
that the main unit is con-
nected to.
6 Checking the settings The SMTP/POP3 server
settings are incorrect.
Correct the protocol in the
Network Settings via the
Command Center.
Step Check description Assumed cause Measures Reference
1 Checking the SMTP/POP3
server name
SMTP / POP3 server
name is incorrect.
Correct the SMTP / POP3
server name at [Function Set-
tings] > [E-mail] via the com-
mand center.
2 Checking the SMTP/POP3
port No.
The port number is incor-
rect.
Correct the SMTP/POP3 port
number.
3 Checking the settings The network settings are
incorrect.
Correct the settings in the
Network Settings via the
Command Center.
4 Checking the settings The network settings that
the main unit is connected
to are incorrect.
Correct the network settings
that the main unit is con-
nected to.
5 Checking the settings The SMTP/POP3 server
settings are incorrect.
Correct the protocol in the
Network Settings via the
Command Center.
Step Check description Assumed cause Measures Reference
1 Checking the SMTP/POP3
server name
SMTP / POP3 server
name is incorrect.
Correct the SMTP / POP3
server name at [Function Set-
tings] > [E-mail] via the com-
mand center.
2 Checking the SMTP/POP3
port No.
The port number is incor-
rect.
Correct the SMTP/POP3 port
number.
Step Check description Assumed cause Measures Reference
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