2WA/2NJ/2RK
7-507
U00613/E00613
U00656/E00656
U00690/E00690
Step Check description Assumed cause Measures Reference
1 Checking the service call
error record
Image writing section error Check the service call error
record and perform the cor-
rective actions.
Event Log
Report
Output
Step Check description Assumed cause Measures Reference
1 Resending Transmission was inter-
rupted because there was
an error in the modem.
Resend.
2 Resetting the main power
and reinstalling the FAX
PWB
Transmission was inter-
rupted because there was
an error in the modem.
Turn off the power switch and
pull out the power plug. After
passing 5s, reattach the FAX
PWB and reinsert the power
plug. Then, turn on the power
switch.
3 Checking the firmware The firmware is not the lat-
est version.
Upgrade the fax firmware to
the latest version.
Firmware
Update
4 Initializing the fax The FAX initial value was
changed.
Execute U600 to initialize the
FAX.
U600 Exe-
cution
5 Checking the FAX PWB The FAX PWB is faulty. Replace the FAX PWB. FAX Instal-
lation
Guide
Step Check description Assumed cause Measures Reference
1 Resetting the main power System error Turn off the power switch and
pull out the power plug. After
passing 5s, reinsert the
power plug and turn on the
power switch.
2 Measures for the system
error
System error in the main
unit
Perform the corrective
actions for the system error in
the main unit.
System
Error List