2WA/2NJ/2RK
7-99
Content of Jam Code
J0000: Power ON jam
The power was turned on while the unspecified conveying sensor turns on.
J0100/J0101/J0102/J0103/J0104/J0106/J0108/0200: Paper jam caused by the process
time time-out
J0100: Secondary feed, J0101: Imaging process, J0102: Toner supply, J0103: Image
consistency, J0104: Paper conveying, J0106: Duplex feed, J0108: Option, J0200:
Main unit sequence
It does not change to the status capable to feed or print within the specified time.
Step Check description Assumed cause Measures Reference
1 Specifying the sensor (Specify the sensor turn-
ing on)
Specify the faulty sensor
which is indicated as turning
on at U031. (Go to the next
step.)
Executing
U031
2 Checking the paper path The paper is caught with a
piece of paper, etc.
A piece of paper or the for-
eign objects are adhered on
the conveying path, or if the
parts such as the guide or
the actuator has burrs,
remove them.
3 Checking the sensor The sensor does not prop-
erly operate.
Clean and reattach the sen-
sor specified at U031 and
reinsert the connector. If not
repaired, replace the sensor.
Step Check description Assumed cause Measures Reference
1 Resetting the main power The controller does not
activate properly.
Remove a piece of paper,
etc. at each conveying sec-
tion and check the sensor.
Next, turn the power switch
and main switch off. Turn the
main switch and power
switch on when passing 5
seconds.
2 Firmware upgrade The firmware does not
properly activate.
Upgrade the firmware to the
latest version.
Firmware
Update
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